Store Manager: Lead a High-Impact Retail Team

Toolstation Ltd; Cramlington; On-site; GBP 29,000 - 42,000; Full time

Benefits offered by this job

30 days holiday

Company pension scheme

Bonus scheme

Cycle to work scheme

Save and buy as you earn

Staff discounts across Travis Perkins

Financial education and support

Recognition awards

Discounts at over 1000 retailers

Job summary

Toolstation Ltd is seeking a Store Manager to lead our branch and deliver exceptional customer service. You will manage the branch, serve customers, check deliveries, and stock shelves, while inspiring and coaching your team to achieve great results.

The role requires early starts and long days, with a focus on team development and high standards. You’ll drive sales through superb service, foster a positive store culture, and ensure product availability.

Qualifications

• Track record of developing high performing retail teams.
• Hard work and passion for leading a team to deliver sales.
• Love of teamwork; muck in and develop future leaders.
• Customer-focused leadership to achieve great results.
• Resilience and flexibility to meet challenges.

Responsibilities

• Delivering great service and ensuring your team provides a great customer experience.
• Mucking in: helping with deliveries, opening/closing the branch, stocking shelves, cleaning the branch and assembling orders.
• Inspiring: building a positive culture with feedback, praise and recognition.
• Leading: coaching, motivating and engaging your team to create a great place to work.
• Building a fun working environment with strong product availability and branch standards.

Skills

Retail leadership

Team development

Customer service focus

Store operations

Team motivation

Job description

Toolstation Ltd is seeking a Store Manager to lead our branch and deliver exceptional customer service. You will manage the branch, serve customers, check deliveries, and stock shelves, while inspiring and coaching your team to achieve great results.

The role requires early starts and long days, with a focus on team development and high standards. You’ll drive sales through superb service, foster a positive store culture, and ensure product availability.