Store Manager - Lancashire

BOOTS; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading pharmacy and beauty retailer based in London is seeking a Store Manager to inspire and lead the team towards delivering exceptional customer care and driving sales performance. The ideal candidate should have retail management experience, strong customer service skills, and the ability to implement strategic initiatives effectively. The role offers comprehensive training and career progression opportunities.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Great customer service skills essential for success.
• Understanding of company strategy and the ability to implement it.
• Ability to work at pace and adapt to customer needs.

Responsibilities

• Lead and inspire your team to deliver exceptional care.
• Drive sales and performance with a focus on customer satisfaction.
• Act as a passionate ambassador for the Boots brand.

Skills

Retail management experience

Customer service skills

Ability to lead and implement company strategy

Collaborative personality

Ability to coach and develop teams

Job description

Overview

As a Store Manager you will work in store and drive the success of your store, inspiring your teams with a passion for excellent customer care. Your approach will help the business grow and evolve. With opportunities to progress in beauty, healthcare and opticians, our training teams will ensure you have the tools you need to succeed in your current role and beyond.

About the role

• Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
• Lead the sales and performance of your store, whilst keeping our customers close to heart.
• Be a passionate ambassador for our Boots brand, helping us work towards becoming the world\'s best pharmacy led health and beauty retailer.
• Make the shop floor your own, get to know our teams, sales and operations.
• Consider what can we do to change for the better to set Boots apart from other retailers.
• Get to know your teams – find out what they like and what they want to see change.

What you\'ll need to have

These are the essential skills or experience needed to succeed in this role.

• Retail management and commercial experience, with great customer service skills.
• Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
• Ability to work at pace and react to the changing needs of the customer.
• A collaborative personality and able to thrive in a team centered approach.
• A passion for keeping up to date with your own learning and development.
• Ability to coach and develop individuals and teams.

Desirable skills

It would be great if you also have these additional criteria, though they are not essential.

• Experience and comfortable with navigating and embracing new technology

Benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply. Eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What\'s next

If you apply for this role, you will be invited to take a timed online assessment. If you require any adjustments and assistance with this please contact us at [e-mail]. Once you have completed the assessment, our team will review your application and be in touch to update you.

If your application is successful, our in-house recruitment team will contact you to arrange an interview and answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.