Store Manager – High-Energy Retail Franchise Leader

Subway IP Inc.; Wisbech; On-site; GBP 32,000 - 36,000; Full time

Job summary

Subway IP Inc. is seeking a Store Manager to lead operations at 39 Market Place Wisbech, ensuring smooth daily running and exceptional customer service. The role emphasizes staff recruitment, training, scheduling, cash handling, and compliance with Subway standards.

You will drive inventory control, stock reporting, and in-store marketing to support campaigns, while maintaining a safe, clean, and welcoming environment for customers and employees alike.

Qualifications

• Previous retail management experience is essential.
• Strong leadership and people-management skills.
• Experience in fast-paced retail environments is preferred.
• Excellent customer service and communication abilities.

Responsibilities

• Recruitment / induction and training of staff per Subway training requirements; lead by example.
• Create and manage staff schedules.
• Check in deliveries, order matching and daily banking.
• Prepare stock and sales paperwork; prepare pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance with Subway and council guidelines.
• Perform inventory management and weekly stock takes and reports.
• Analyse weekly Sales & Inventory Report to improve the business.
• Maintain store cleanliness and presentation; housekeeping duties.
• Implement in-store marketing material and POP per campaigns.
• Follow safety procedures to prevent injuries; provide safe environment.
• Promote high level of customer service amongst staff.
• Handle unresolved and escalated customer complaints.
• Deliver high standard of service for products, sales, inquiries, and catering.

Skills

Recruitment leadership

Staff scheduling

Cash handling

Inventory management

Compliance & safety

Customer service

Training & development

Job description

Subway IP Inc. is seeking a Store Manager to lead operations at 39 Market Place Wisbech, ensuring smooth daily running and exceptional customer service. The role emphasizes staff recruitment, training, scheduling, cash handling, and compliance with Subway standards.

You will drive inventory control, stock reporting, and in-store marketing to support campaigns, while maintaining a safe, clean, and welcoming environment for customers and employees alike.