Store Manager (Head Coach)

NIKE, Inc.; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading sports apparel company in Birmingham is seeking a Head Coach to bring the brand to life for consumers. This role involves creating a unique shopping experience, managing a diverse team, and implementing NIKE's strategies. The ideal candidate has store management experience, a passion for sports, and excellent leadership skills. This position offers an attractive salary, bonuses, and a dynamic work environment that values diversity and inclusion.

Benefits

Attractive salary

Monthly bonus opportunities

Comprehensive benefits package

Career development opportunities

Regular training

Employee discounts

Team apparel

Participation in unique events

Qualifications

• Passion for NIKE and/or love of sport.
• Demonstrated store management experience.
• Ability to build and manage high performing teams.
• Experience delivering high levels of customer service.
• Fluency in English.

Responsibilities

• Create a welcoming environment for consumers.
• Build, lead, and develop a diverse team.
• Manage store budgets and operations to reach sales targets.
• Support and implement NIKE's strategy in the store.
• Collaborate with business partners across locations.

Skills

Leadership

Customer service

Communication

Flexibility

Team management

Tools

Retail business systems

Microsoft Office

Job description

As a Nike Head Coach, your mission is to bring Nike to life for our consumers. The Head Coach is accountable for developing both leaders and athletes within a high volume store to successfully implement Nike's programs and premium consumer experience(s) in service of driving positive business results. You will work on:

Responsibilities

• Creating a welcoming environment in the store to provide a unique shopping experience to our consumers
• Building, leading, and developing a diverse team and ensuring an excellent work atmosphere
• Managing store budgets and operations to reach sales targets, optimize services and improve customer satisfaction
• Supporting and implementing NIKE's strategy in your store (e.g. sustainability, membership, digital services)
• Providing insights for an optimized positioning of the store in the local region
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ

Qualities & Qualifications

• A passion for NIKE and/or love of sport
• Demonstrated store management experience
• Experience and ability to lead the delivery of a high level of customer service in a brand retailer
• Ability to build, lead with courage and manage high performing teams
• Effective communication skills
• Fluency in English
• Ability to use retail business systems & Microsoft Office
• Flexibility to work in shifts and on weekends

Company Culture

NIKE, Inc. stattet nicht nur die besten Athleten der Welt aus. Wir erkunden neue Möglichkeiten, finden Wege und überwinden die Grenzen des Machbaren. Unser Unternehmen sucht nach Menschen, die wachsen, denken, träumen und gestalten möchten. Unsere Unternehmenskultur schätzt Vielfalt und belohnt Einfallsreichtum. Unsere Marke sucht Menschen, die ihre Ziele erreichen, Führungsfähigkeiten haben und den Blick in die Zukunft richten. Bei NIKE, Inc. bringen alle Mitarbeiterinnen und Mitarbeiter ihre Fähigkeiten ein und nehmen immer neue Herausforderungen mit Leidenschaft an.

The future of Nike has never looked better. Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. Within our Nike Retail organization, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a work environment where you can be your authentic self.

Benefits

• Attractive salary that evolves with the market and experience
• Opportunity to receive monthly bonus payments
• Attractive Benefits Package
• Exciting development and career opportunities
• Regular training on leadership, sales and products
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
• Attractive online and in-store employee discounts
• Apparel to represent NIKE and foster our team spirit
• Opportunities to participate in unique NIKE moments