Store Manager - Harlow

Co-op; Harlow; On-site; GBP 34,000 - 39,000; Full time

Job summary

A leading retail cooperative in Harlow is seeking a skilled Store Manager to join their team. This full-time role comes with a competitive salary of £34,650 - £38,500 per annum along with a brilliant benefits package. The Store Manager will empower their team to deliver exceptional service, manage commercial performance, and provide training and coaching to team members. The ideal candidate will have experience in a busy retail environment and excellent communication skills.

Benefits

30% off Co-op branded products

Annual bonus based on performance

Generous holiday allowance of 36 days

Pension with up to 10% employer contributions

Cycle to work scheme

Coaching and training for career development

Qualifications

• Experience guiding and developing a team in a busy service-focused environment.
• Ability to coach, motivate, and inspire your team.
• Ability to understand and analyze commercial information.

Responsibilities

• Empower your team to deliver great service.
• Manage and optimize your store's commercial performance.
• Support the team with delivery of store activities.

Skills

Good communication skills

Resilience

Problem-solving skills

Team development

Job description

Store Manager - Harlow

Location: Manor Hatch, Harlow

Salary: £34,650 - £38,500 per annum plus great benefits

Contract: Permanent

We’re looking for a skilled Store Manager to join our retail team. This full‑time Store Manager role comes with a competitive salary and brilliant benefits package.

As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co‑op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co‑op brings to local communities.

In this role, you can expect to:

• Empower your team to deliver great service, personally promoting the Co‑op difference to customers and members
• Build an inclusive culture where everyone can speak up and share their views
• Develop your team through regular performance conversations to help them reach their potential
• Make sure the store is safe, legal and operational
• Manage and optimise your store’s commercial performance, recruit new team members and manage HR processes

You’ll need experience of guiding and developing a team and working in a busy, service‑focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You’ll also need:

• Resilience and great problem‑solving skills
• The ability to understand and analyse commercial information
• Willingness to roll up your sleeves and support the team with delivery of store activities

In return for your passion and commitment, you’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), a generous holiday allowance of 36 days including bank holidays (rising with service).

You’ll also get:

• Colleague member discount with 30% off Co‑op branded products and 10% off other brands available in‑store
• A pension with up to 10% employer contributions
• Wagestream app – giving access to a percentage of your pay as you earn it
• Cycle to work scheme
• Coaching and training to support your career development

At Co‑op, we’re proud to do things a different way. As one of the world’s largest co‑operatives, owned by millions of members, community is at the heart of what we do. Since our Co‑op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.