Store Manager - Costa

Moto Hospitality; Long Eaton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading coffee shop provider in Long Eaton is seeking a Store Manager to lead their team and deliver exceptional service. You will be responsible for achieving financial targets, developing your team, and ensuring adherence to brand standards. Ideal candidates should have experience in high-volume retail or catering environments. This role offers annual bonuses, colleague discounts, and development opportunities.

Benefits

Annual bonus up to £7,800

Colleague discount up to 60%

Enhanced benefits including pension and sick pay

Funded qualifications for career development

Qualifications

• Proven track record in managing and leading teams in a high volume environment.
• Experience in budget management and cost-saving initiatives.
• Ability to motivate and increase team performance.

Responsibilities

• Ensure financial targets are met within the Costa unit.
• Support and develop your team.
• Adhere to brand standards.

Skills

Team management

Financial targets achievement

Relationship building

Pressure management

Job description

As a Store Manager, you'll lead your team to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience.

Responsibilities

• Ensure that the Costa unit achieves, as a minimum, the financial targets agreed, budget and P&L.
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally.
• Adhere to and ensure delivery of brand standards.
• Drive consistent high quality customer service and sales.
• Lead shifts including opening and closing the unit.

Qualifications

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment.
• Experience working to deliver against budgets, P&L, labour costs, ratios and cost‑saving initiatives.
• Ability to build strong and positive relationships with stakeholders.
• Previous experience motivating and increasing the performance of your team with mentoring, training and succession planning.
• Ability to remain calm under pressure in a pressurised environment.

You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Benefits

• Annual bonus up to £7,800pa
• Up to £400 reward for every successful refer a friend recruited
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance.
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager.