Store Manager - Costa

Moto Hospitality; East Midlands; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading hospitality company in the UK is seeking a Store Manager for their location at Donington Park Services. The role includes managing a team in a high-volume coffee shop, meeting financial targets, and delivering exceptional customer service. Ideal candidates will have experience in retail or catering management, strong leadership skills, and the ability to work under pressure. Flexible working arrangements are available.

Benefits

Annual bonus up to £7,800

Colleague discount up to 60%

Enhanced benefits including pension and life assurance

Fabulous development opportunities

Qualifications

• Proven track record in managing teams in a retail or catering environment.
• Experience in achieving budgets and managing P&L.
• Strong relationship-building skills.

Responsibilities

• Ensure financial targets are met for the Costa unit.
• Support and develop your team for personal and professional growth.
• Deliver brand standards consistently.
• Drive high-quality customer service and sales.
• Lead shifts, including opening and closing the unit.

Skills

Team leadership

Budget management

Relationship building

Training and mentoring

Stress management

Job description

Overview

Store Manager - Up to £35,000pa - 40 hours per week

Address: Donington Park Services, M1 Junction 23A, Castle Donington, Derbyshire, DE74 2TN

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.

What you will get in return

• Annual bonus up to £7,800pa
• Up to £400 reward for every successful refer a friend recruited
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What You Will Be Doing As a Store Manager

• Ensure that the Costa unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge You’ll Need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience working to and delivering against budgets, P&L, labour costs and ratios, and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Experience mentoring, training, and succession planning to motivate and improve team performance
• An ability to remain calm under pressure in a pressurised environment

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Where our customer’s journey pauses, yours just begins.

Ready to start your journey with us? Apply today!