Store Manager - Costa

Moto Hospitality; Carlisle; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading hospitality company located in Carlisle is seeking a dedicated Store Manager to oversee operations at their site. The successful candidate will lead a team in providing exceptional customer experiences while meeting financial goals. The role offers a competitive salary, annual bonus potential, and substantial employee benefits including development opportunities and discounts. Apply today to join a company that values its people and fosters growth.

Benefits

Annual bonus up to £7,800

Up to £400 for successful referrals

Up to 60% colleague discounts

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Qualifications

• Proven track record in managing teams in a high volume, retail environment.
• Experience with budgets, P&L, and labor cost management.
• Ability to develop and mentor team members.

Responsibilities

• Ensure financial targets are met for the unit.
• Support and develop team members professionally.
• Drive consistent high quality customer service.
• Lead shifts, including opening and closing the unit.

Skills

Managing and leading teams

Delivery against budgets and P&L

Building strong relationships

Motivating team performance

Calm under pressure

Job description

Store Manager £32,000 - £34,000 per annum DOE - 40 hours per week Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you’ll lead your team to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to *£7,800pa*
• Up to £400 reward for every successful refer a friend recruited
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What you will be doing as a Store Manager

• Ensure that the Costa unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
• An ability to remain calm under pressure in a pressurised environment
• You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!
• We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
• Where our customer’s journey pauses, yours just begins.
• Ready to start your journey with us, Apply today!

*Please note internally this role is called Department Manager* Annual bonus of up to 20%, final value subject to location and performanceINDDMWant to know what it's like to work for us? Find out from our colleague Fabiana