Store Manager - Convenience

Morrisons; Tees Valley; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

28 days holiday

Colleague discount 15%

Pension scheme

Leadership development

Health & Wellbeing

Exclusive discounts

Job summary

Morrisons is seeking an experienced Store Manager to lead a busy retail store with an entrepreneurial mindset. You will oversee the team, drive customer service excellence and manage day-to-day operations to deliver strong store performance.

You will recruit, onboard and develop staff, build a positive, inclusive culture and foster community engagement while ensuring the store meets the needs of customers and the business across early mornings, late nights, and weekends.

Qualifications

• Experience leading a team in retail or service environment.
• Strong people development and recruitment skills.
• Proven ability to improve store performance.

Responsibilities

• Lead a team to create a customer-centric culture in line with the Morrisons brand.
• Continuously challenge and implement new ways to serve customers better.
• Drive the store's commercial performance and treat it as a local business.
• Oversee people activities including recruitment, induction, training and development, building an inclusive culture.
• Build and maintain relationships with the local community and stakeholders.

Skills

Talent development

Coaching

Team leadership

Customer service

Job description

More about the role

As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop!

Reporting to the Area Manager, you will be responsible for:

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand
• Always challenging and thinking of new ways to serve our customers better
• Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering
• Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service
• Building and managing relationships, understanding the important role your store plays in supporting the local community

As a Store Manager, your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required.

Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment.

We value your hard work and commitment, and in return, we provide:

• Annual leave: 28 days holiday
• Colleague Discount: 15% discount across convenience, supermarkets and online
• Company Pension: Contributory scheme
• Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme
• Health & Wellbeing Support: Access to Vita Health & Aviva digital GP
• 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards

More about you

Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following:

• A passion for spotting and developing talent
• Ability to coach, motivate and inspire in order to create a successful team culture
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things
• A passion for rolling up your sleeves to support the team in delivering the store objectives
• High level of resilience and the ability to work through problems