Store Manager - Convenience

Morrisons; Portlethen; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

28 days annual leave

Colleague discount 15%

Contributory pension

Sir Ken Morrison Leadership School

Health & Wellbeing Support

Job summary

Morrisons Store Manager role focused on running a store with an entrepreneurial mindset and a customer-first approach. You will lead a team to deliver outstanding service, recruit and develop staff, and actively enhance the store's performance while engaging with the local community.

Reporting to the Area Manager, you will shape the team culture, set high standards for customer experience, and drive improvements across operations to ensure the store is a great place to work and shop.

Qualifications

• Strong ability to spot and develop talent.
• Proven coaching and motivational leadership to build a high-performing team.
• Excellent interpersonal skills to influence and listen to diverse perspectives.
• Willingness to roll up sleeves and actively support the team.
• High resilience with the capability to resolve problems quickly.

Responsibilities

• Lead a team to deliver a customer-focused store experience aligned with the Morrisons brand.
• Continuously seek ways to improve how we serve customers and grow the store's performance.
• Own recruitment, induction, training and development to build an inclusive culture.
• Build and nurture strong relationships with colleagues, customers and the local community.

Skills

Talent spotting

Coaching & motivation

Influence & listening

Hands-on leadership

Resilience & problem solving

Job description

More About The Role

As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop!

Reporting to the Area Manager, you will be responsible for:

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand
• Always challenging and thinking of new ways to serve our customers better
• Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering
• Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service
• Building and managing relationships, understanding the important role your store plays in supporting the local community

As a Store Manager, your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required.

Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment.

We value your hard work and commitment, and in return, we provide:

• Annual leave: 28 days holiday
• Colleague Discount: 15% discount across convenience, supermarkets and online
• Company Pension: Contributory scheme
• Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme
• Health & Wellbeing Support: Access to Vita Health & Aviva digital GP
• 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards

More about you

Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following:

• A passion for spotting and developing talent
• Ability to coach, motivate and inspire in order to create a successful team culture
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things
• A passion for rolling up your sleeves to support the team in delivering the store objectives
• High level of resilience and the ability to work through problems