Store Manager - Convenience

Morrisons; New Milton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading grocery retailer based in New Milton is seeking a Store Manager who will prioritize customer satisfaction and operational excellence. The ideal candidate will lead a dedicated team, enhancing store performance and fostering an inclusive culture. Experience in fast-paced retail and a passion for developing talent are essential. This role involves flexible hours including early mornings and weekends, as needed.

Benefits

15% discount in stores

Contributory Pension

28 days holiday

Health & Wellbeing support

Qualifications

• Experience in fast-paced retail, convenience, or hospitality environments.
• Ability to build an inclusive team culture.
• Experience in commercial performance management.

Responsibilities

• Lead a team to enhance customer experience.
• Drive store's commercial performance as if it was your own business.
• Manage recruitment and training activities.

Skills

Coaching and motivating a team

Passion for developing talent

Problem-solving

Ability to influence and listen

Operational resilience

Job description

As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for:

Responsibilities

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better.
• Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering>
• Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service.
• Building and managing relationships, understanding the important role your store plays in supporting the local community.

Qualifications

Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following.

• A passion for spotting and developing talent.
• Ability to coach, motivate and inspire in order to create a successful team culture.
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things.
• A passion for rolling up your sleeves to support the team in delivering the store objectives.
• High level of resilience and the ability to work through problems.

Morrisons acquired the McColl's business in 2022. Our convenience proposition consists of a network of 1004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl's, Martins and R S McColl stores across England, Scotland, and Wales.

Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we're always available when customers need us.

Benefits

• 15% discount in Morrisons Daily and Morrisons Supermarket stores
• Contributory Pension
• 28 days holiday (inclusive of bank holidays)
• Access to Health & Wellbeing support

At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed.

As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment.