Store Manager - Chow Asian Kitchen

Moto Hospitality; Exeter; On-site; GBP 31,000 - 33,000; Full time

Job summary

A leading hospitality service provider in Exeter is seeking a Store Manager to lead their team in delivering exceptional customer service and financial targets. The role involves supporting team development, ensuring brand standards, and maintaining high-quality service at a busy restaurant. Ideal candidates should have proven management experience in retail or catering, along with a focus on teamwork and results. Competitive salary and bonus structure are offered, alongside various benefits to promote work-life balance.

Benefits

Annual bonus up to £7,800

Up to 60% discount for employees and family

Enhanced benefits including pension and sick pay

Fabulous development opportunities

Qualifications

• Proven track record in managing and leading teams in high volume environments.
• Experience with budgets, P&L, and cost saving initiatives.
• Ability to build strong relationships with stakeholders.

Responsibilities

• Ensure the unit meets financial targets and P&L.
• Support and develop your team to feel valued and growth-oriented.
• Maintain brand standards and drive high-quality customer service.

Skills

Track record in managing teams

Experience with budgets and P&L

Ability to build relationships

Experience in mentoring and training

Calm under pressure

Job description

Store Manager

£31,000 - £32,500 per annum DOE - 40 hours per week

Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Chow’s excellent range of Asian Food and exceptional Customer service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What You Will Be Doing As a Store Manager

• Ensure that the unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally
• Adhere to and ensure delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge You’ll Need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
• An ability to remain calm under pressure in a pressurised environment

You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!

Flexible Working Arrangements

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Where our customer’s journey pauses, yours just begins.

Ready to start your journey with us, Apply today!

• Please note internally this role is called Department Manager
• Annual bonus of up to 20%, final value subject to location and performance