Store Manager - Chester (40 hours)

RITUALS COSMETICS UK LIMITED; Chester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A well-known retail brand in Chester is looking for a Store Manager to create an exceptional customer experience and lead the team effectively. This role involves working closely with the Area Manager on business strategy, setting daily objectives, and managing store operations. The ideal candidate will have prior relevant experience in retail or hospitality and exceptional people management skills. The position offers numerous benefits, including training and development opportunities and a competitive bonus scheme.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Ability to motivate the team and achieve customer satisfaction.
• Experience in sharing knowledge to drive behavioral change.

Responsibilities

• Create an unforgettable customer experience.
• Work closely with Area Manager on business strategy.
• Define daily objectives and manage store operations.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Job description

Share your talents:

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem‑solving skills.

Benefits of working at Rituals:

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events