Store Manager - Bristol

Pertemps London; Bristol; On-site; GBP 100,000 - 125,000; Full time

Job summary

A reputable self-storage company in Bristol is looking for a Store Manager to lead a small team, focus on customer service, and implement marketing strategies. The role offers an exciting opportunity to work in a growing business with perks like a bi-annual bonus scheme and investment in training. The ideal candidate has experience in retail or hospitality and strong leadership skills. Full-time position with occasional weekend availability.

Benefits

Bi-Annual bonus scheme

Investment in training and progression

Parking available on site

Exclusive membership perks

Long Service recognition

Qualifications

• Experience in self storage, retail or hospitality.
• Previous role as duty manager, cover manager, team leader, operations manager, or supervisor is preferred.

Responsibilities

• Manage a small team and conduct personal development meetings.
• Motivate and coach the team to achieve their best.
• Assist with recruitment and training of employees.
• Respond effectively to customer needs and manage enquiries.
• Identify opportunities for increasing storage occupancy and revenue.
• Design and carry out marketing and sales activity plans.
• Ensure compliance with health & safety procedures.

Skills

Customer service experience

Sales experience

Team leadership

Motivating and coaching

Job description

We have a rare opportunity as a Store Manager for a reputable self storage company. You will be responsible for maximising growth and profitability with the store team, marketing and selling storage space whilst ensuring a safe working environment.

Overview

This is an exciting opportunity to work as a Store Manager for a reputable company with:

• An excellent career in a stable, growing business
• Investment in your training and progression
• Exclusive membership perks
• Permanent role
• No overtime, Standard holidays, Pension etc
• Bi-Annual bonus scheme
• Long Service recognition
• Parking available on site

Store Manager Duties

• Manage a small team and carry out personal development meetings
• Motivate, coach and support the team to enable them to achieve their best
• Assist with the recruitment, training and continual development of new and existing employees and ensure fair staff rotas
• Respond effectively to the diverse needs of each customer
• Manage and accurately record all enquiries to provide excellent customer service
• Identify opportunities for increasing storage occupancy and revenue
• Ensure a Marketing Plan is in place to achieve the store financial targets
• Design and carry out marketing and sales activity plans
• Monitor and improve conversion rates and mystery shop scores
• Ensure compliance with company operational and financial procedures
• Ensure all Health & Safety procedures are adhered to and up to date
• Identify any store repair & maintenance issues, report and follow up
• Ensure the store presents itself to a high standard of cleanliness

Hours

Full-time, 40 hours a week
5 days a week
Occasional weekend availability required
Earliest start is usually 7.30am, latest finish is 6pm

Qualifications / Experience

This is a fantastic opportunity to join a friendly team as a Store Manager to develop and enjoy your career! If you have worked in customer service or sales such as within self storage, retail or hospitality as well as experience as a duty manager, cover manager, team leader, operations manager or supervisor we would love to hear from you