Store Manager, Brent Cross

Skechers USA Ltd.; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous discounts on Skechers product

Performance-based bonuses

Career growth opportunities

Competitive pay and benefits

Job summary

Skechers USA Ltd. is seeking a Store Manager to lead a dynamic team in our London-area retail location. You will champion exceptional customer service, drive sales, and uphold top-tier visual merchandising standards across the store.

This role requires strong leadership, organizational skills, and the ability to manage stock, schedules, and store operations. You will mentor employees, align with Skechers brand values, and help create a welcoming, high-performing shopping environment.

Qualifications

• Experience leading retail teams to meet sales targets.
• Strong visual merchandising and store presentation skills.
• Ability to recruit, train and develop staff.
• Proven sales leadership and performance management.
• Organise stock, inventory checks and stock flow.
• Create a positive customer-focused store environment.

Responsibilities

• Lead, coach and develop the store team to drive sales and service.
• Ensure high-quality product presentation and store layout.
• Oversee recruitment, training, and retention of staff.
• Manage store operations: stock, scheduling, opening/closing.
• Drive sales growth and set performance expectations.
• Resolve in-store issues to maintain smooth customer experience.

Skills

People leadership

Visual merchandising

Staff recruitment

Sales management

Inventory management

Customer service

Job description

As a Store Manager at Skechers, you'll lead and inspire a team to deliver exceptional customer service, achieve sales targets, and maintain top-tier visual merchandising standards. Your leadership and organisational skills will drive retail operations, create an inviting store environment, and ensure a seamless stock management process. You'll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

WHAT YOU WILL DO:

• People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
• Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
• Staffing and Training: Manage the recruitment, training, and retention of Skechers store team to ensure the team is prepared to meet company goals.
• Retail Operations: Oversee store systems, including stock management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organisation and manage product displays.
• Sales Management: Drive sales growth through sales management strategies and set performance expectations to meet individual and store goals.
• Problem Solving: Utilise strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.

WHAT WE NEED FROM YOU:

• Previous experience in a Store Manager or similar position within a retail environment.
• Excellent Leadership with demonstrated ability to successfully manage both retail operations and people.
• Problem-solving skills to resolve any issues that may arise in-store.
• Highly organised to manage inventory, staff scheduling, and other operational tasks.
• The ability to lead and motivate a team of employees.
• Sales skills to drive revenue growth and meet targets.
• Able to create a positive, collaborative team environment that fosters teamwork and employee morale.

BENEFIT HIGHLIGHTS AS A STORE MANAGER:

• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
• Potential for performance-based bonuses.
• Competitive pay with regular pay increases.
• Opportunities for career growth within the Skechers global brand.
• Additional Benefits & Perks to be reviewed during the interview process.

WHO WE ARE:

Skechers is the third largest footwear company in the world. Headquartered in Southern California, comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable adjustments may be made to enable individuals with disabilities or health conditions to perform the essential functions of this role WHO WE ARE: Headquartered in Southern California, Skechers - the Comfort Technology Company® - has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable adjustments may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above. Join our team of innovators, creators, and designers. Skechers, the global leader in comfort technologies, brings together employees from around the globe to deliver stylish products for people of all ages. Our employees are passionate about more than just the products we design, employees - we value community involvement and give back to local communities through a variety of initiatives including Skechers Foundation and Bobs for Dogs. Learn more about who Skechers supports local communities around the world. Stay up to date on our brand, job openings, community involvement, and more via LinkedIn. Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. From footwear to apparel and accessories, Skechers has a product for you and your family. Learn more about our many product offerings here.