Store Manager Bearwood

Harvey & Thompson; Rood End; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-based financial services provider in Rood End is seeking a Store Manager to lead operations and enhance customer experiences. Candidates should have strong relationship-building skills, experience in customer service, and a knack for managing teams. The role offers a supportive environment with career growth opportunities and attractive benefits, including bonuses and discounts on jewellery.

Benefits

Quarterly performance-related bonus

30 days holiday

Discount on jewellery and watches

Pension and life assurance

Training and mentoring package

Annual loan for commuting costs

Cycle to work scheme

Charity partnership involvement

Qualifications

• Experience managing and developing a team in a fast-paced environment.
• Excellent relationship building skills.
• Experience in a customer-facing role.

Responsibilities

• Manage all aspects of the store to ensure customer satisfaction.
• Develop a team who are passionate about their work.
• Drive growth within the local community.

Skills

Relationship building

Customer service

Flexibility

Job description

Work with and develop a team who love what they do and help drive a growing business in your local community. Manage all aspects of your store in a fast-paced environment to make sure all our customers have an amazing experience with us.

Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there's a lot more to us than meets the eye.

We've been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We're also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus.

We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.

Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches., Have managed and developed a team.

Have excellent relationship building skills and experience in a customer-facing role.

Enjoy working in a busy environment.

Be flexible - Weekend working will be required.

If you are multilingual this is an added bonus but not a requirement.

WHAT WE PROMISE YOU

We promise to invest in you, to help you advance your career and be part of a team that makes difference to the communities we work in. Everyone who joins us benefits from:

• The opportunity to earn a quarterly performance-related bonus (up to £4k per annum).
• 30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
• Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
• Pension and life assurance.
• A training package designed for you and mentoring to make sure you continue to progress in your career.
• An annual loan for your parking permit or season ticket to help your commute to work.
• The option to take part in our cycle to work scheme.
• The chance to be involved in our charity partnership with Fareshare UK.