Store Manager | Aesop Bath, Somerset | Full Time

L'Oreal; Bath; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global retail organization is seeking a Store Manager for their Bath location. You will lead a team, enhance customer experiences, and be responsible for budgeting and marketing initiatives. Candidates should have management experience and a proven ability to drive sales. This full-time position offers a supportive environment focused on professional growth and employee wellbeing. Benefits include product discounts and training opportunities.

Benefits

Up to 50% product discount

Cycle to work scheme

In-house training

Competitive bonus based on store performance

Access to LinkedIn Learning

Employee assistance programmes

Qualifications

• Management experience in a customer service environment.
• Proven track record of driving commercial outcomes.
• Experience in leading and coaching a team.

Responsibilities

• Engage and guide customers to relevant products.
• Motivate and develop your team.
• Manage budgeting and store-specific marketing.

Skills

Management experience within customer service environment

Effective selling skills

Leading and coaching a team

Empathy in interpersonal relationships

Strong communication skills

Problem-solving skills

Commercial acumen

Computer literacy (Microsoft Office)

Job description

As the Store Manager of Aesop Bath, you will embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

You will be responsible for budgeting, store‑specific marketing, and building the store's client base, as well as choreographing the daily activities of a team of Retail Consultants.

This position is Full Time, 40 hours per week and operates an on‑site working pattern.

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, the world's #1 beauty company.

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through volunteering and matched giving programs.

Qualifications

• Management experience within customer service environment
• Proven track record of effective selling skills and ability to drive commercial outcomes
• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
• Demonstrated ability to utilise empathy to manage interpersonal relationships
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Strong communication, problem-solving, commercial acumen and merchandising skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)
• Computer literacy encompassing strong familiarity with Microsoft Office suite

Employee Benefits

• Up to 50% product discount
• Cycle to work scheme
• In‑house Product and Core skills training
• Competitive bonus opportunity based on Store performance
• Suite of options to aid development, including complimentary access to LinkedIn Learning
• Access to employee assistance programmes and complimentary subscription to Headspace mindfulness