Store Manager

Entertainer; Yate; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Pay advance via MyView PayNow

Retail benefits (Virtual GP)

Birthday leave

Extra holidays (up to 5 days)

Pension salary sacrifice

Life cover

Toy discount

Parental pay

Discounts

Cycle purchase scheme

Annual profit share

Job summary

The Entertainer in Yate is seeking a Store Manager to lead our energetic toy shop team, drive sales, and uphold exceptional service for every customer in a busy retail setting.

You will plan shifts, manage stock and merchandising, analyse trade reports to optimise floor space, recruit and develop staff, and ensure health & safety and loss prevention are top priorities.

Qualifications

• Experience leading fast-paced retail teams.
• Strong customer service and communication abilities.
• Ability to analyse trade reports and make quick commercial decisions.
• Proven leadership and people development skills.
• UK driving license preferred.

Responsibilities

• Drive sales and deliver top-notch service.
• Be a brand ambassador, building strong relationships with Entertainer teams.
• Analyse trade reports and optimise trading space.
• Manage daily operations – merchandising to stock management.
• Motivate and develop your team through hands-on coaching.
• Plan shifts, monitor attendance, and ensure service delivery.
• Champion health and safety, shrinkage prevention, and store security.
• Recruit, induct, and train new team members.

Skills

Retail leadership

Customer focus

Communication skills

Team development

Analytical mindset

Driving license

Tools

Microsoft Office

Teams

Job description

Are you ready to take the lead in a dynamic, fast-paced retail environment where fun, teamwork, and customer satisfaction are at the heart of everything we do? At The Entertainer, Yate, we’re looking for an energetic Store Manager to oversee our Entertainer store– bringing smiles to customers and inspiring brilliant toy shop teams every day.

If you live within 45-60 minutes of the store and are ready to bring energy, enthusiasm, and leadership to our team, we’d love to hear from you!

Entertainer Store Location: 32-34 West Walk, Yate Shopping Centre, Yate, BS37 4AX

Salary: £31,700 plus fantastic benefits

Hours: 42.5 hours per week across 5 days out of 7

What You'll Be Doing:

• Driving sales and delivering top-notch service.
• Be a brand ambassador, building strong relationships with Entertainer teams.
• Use your commercial acumen to analyse trade reports and optimise trading space.
• Manage daily operations – from merchandising to stock management – ensuring everything is on point and on time.
• Motivate and develop your team through positive leadership and hands‑on coaching.
• Plan shifts, monitor attendance, and ensure teams are set to deliver exceptional service.
• Champion health and safety, shrinkage prevention, and store security.
• Recruit, induct, and train new team members, helping everyone reach their full potential.

How We’ll Reward You:

• Flexible access to your pay via MyView PayNow
• Retail Trust benefits, including a Virtual GP.
• Birthday Leave plus 33 days holiday.
• Buy up to 5 extra holiday days a year,ideal for more rest, adventures, or time for you.
• Pension salary sacrifice to help you plan for the future.
• Life Cover for added peace of mind.
• Generous toy discount.
• Enhanced maternity & paternity pay.
• High Street & leisure discounts.
• Salary Sacrifice Cycle Purchase Scheme for a healthier commute.
• Annual Profit Share to reward your success.

What We're Looking For:

• Proven retail management experience in a fast-paced, customer-focused, dynamic environment.
• A natural leader with experience of managing, developing, and motivating teams.
• Excellent communication and organisation skills.
• Experience in analysing reports and making quick, commercial decisions.
• Familiarity with Microsoft Office and Teams.
• A UK driving license is preferred.

Why Join Us?

• Work in a fun, fast-moving environment where no two days are the same.
• Be part of a supportive, enthusiastic team.
• Unlock your potential with ongoing training and development.
• Enjoy a career where you're valued, supported, and rewarded – every step of the way.

Over 40 Years of Selling Toys!

The Entertainer is the UK’s largest independent toy retailer, with over 150 UK stores spanning England, Wales, Scotland, Northern Ireland, and the islands of Jersey and the Isle of Man. Our global presence is growing too, with over 200 international stores across The Entertainer and Early Learning Centre!

Our sister company, Addo Play, designs and creates toys that spark joy in children worldwide, with creative teams based in Amersham, Hong Kong, and a showroom in the USA.

As retail evolves, so do we! Since acquiring Early Learning Centre in 2019, we’ve been committed to offering quality, choice, and value to our customers. We continue to expand our reach partnering with other retailers including: Tesco, Matalanand Moonpig bringing our fantastic toy ranges to more high street locations and online retailers.

The Entertainer has big ambitions for growth, and we’d love for you to join us on our exciting adventure!

We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role, thank you.