Store Manager

TFG London; Watford; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading fashion retailer is seeking a Store Manager in Watford to lead a team and enhance customer experience. You will motivate staff, drive store performance, and ensure a positive shopping atmosphere. Ideal candidates should have strong leadership skills and a passion for customer service. The role offers a competitive salary, a generous staff discount, and significant career development opportunities.

Benefits

Free clothing allowance

70% staff discount

Enhanced maternity package

24/7 virtual GP service

Wellbeing and financial support tools

Qualifications

• Experienced in leading retail teams to success.
• Confident and calm under pressure.
• Excellent decision-making skills focused on people and performance.

Responsibilities

• Lead a team to create an inspiring store environment.
• Drive performance and identify growth opportunities.
• Coach and develop team members for better performance.

Skills

Leadership

Customer service

Team motivation

Retail performance analysis

Job description

Store Manager - Watford

Location: Watford

Position: Retail

Advertising Salary: Competitive plus benefits

Vacancy Type: Permanent

Brand: Phase Eight

Hours Per Week: 40

About The Role

At Phase Eight, we're more than just a fashion destination - we're here to empower confidence through every outfit. We're looking for a people‑first Store Manager to lead our store in Watford.

Every exceptional customer moment starts with our people.

What You’ll Do

• Lead from the front - creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
• Drive success - keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
• Coach with care - developing a diverse, happy team that grows in confidence and capability every day.
• Champion people - encouraging your team to bring their full selves to work and helping them thrive in their own way.
• Customer connection - being out on the shop floor, getting to know our customers, and sharing your style knowledge in an authentic way.

Who You’ll Be

• A natural motivator with a positive mindset who knows how to get the best from people.
• Experienced in leading high-performing retail teams.
• Confident, calm under pressure, and great at making decisions that put both people and performance first.
• Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment.
• Passionate about teamwork - you lead with empathy and bring people together through trust and encouragement.

What’s in It For You?

It's not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• A free clothing allowance to wear what you love, your way
• 70% staff discount
• Enhanced maternity package
• 24/7 virtual GP service
• Wellbeing and financial support tools

About You

Not specified.