Store Manager

Holland and Barrett; Walton-on-Thames; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading health and wellness retailer is looking for a Store Manager in Walton-on-Thames. The successful candidate will lead a high-performing team, drive commercial success, and ensure an exceptional customer experience. This role offers competitive pay up to £33,000 per annum, a monthly performance bonus, and various employee perks. If you are passionate about health and wellness and have experience in team management, we encourage you to apply.

Benefits

Monthly Performance Bonus

Up to 28-days Annual Leave

25% discount in store and online

Life Assurance

Access to Wellhub

Free 24/7 Employee Assistance Programme

Qualifications

• Proven leader with experience in managing teams and store operations.
• Strong understanding of financial performance and business drivers.
• Ability to make data-driven decisions in a retail environment.

Responsibilities

• Lead and develop high-performing store team.
• Drive commercial success through effective management of sales.
• Ensure compliance with company policies and health & safety requirements.
• Champion technology use to enhance performance and customer experience.

Skills

Leadership

Team Management

Commercial Awareness

Communication Skills

Analytical Skills

Customer Service

Job description

Job Type : Permanent

Store Location : The Heart, Walton on Thames

Working Pattern : 38.75 hours per week

Salary : Up to £33,000 per annum (depending on experience)

Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day.

What you'll do :

• Lead and develop a high-performing store team, driving engagement, motivation, and results.
• Recruit, coach, and retain talent to build a culture of learning and performance.
• Create a customer-first environment that delivers an exceptional experience every time.
• Drive commercial success through effective management of sales, profit and loss, and store operations.
• Maintain strong stock accuracy, availability, and visual presentation standards.
• Ensure compliance with company policies, operational standards, and health & safety requirements.
• Execute marketing, promotions, and planograms with precision and consistency.
• Champion the use of technology to enhance both team performance and customer experience.
• Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
• Complete our Qualified to Advise training, so you can support customers with trusted expertise.

Who you are :

• A proven leader with experience managing teams and store operations in a retail environment.
• Commercially focused with a strong understanding of financial performance and business drivers.
• A confident communicator who leads with integrity and brings out the best in others.
• Analytical and solutions-oriented, with the ability to make data-driven decisions.
• Passionate about health, wellness, and developing your team to become trusted experts.
• Adaptable and organised, able to balance priorities in a fast-paced environment.

What we offer :

• Monthly Performance Bonus
• Up to 28-days Annual Leave
• 25% discount in store and online (plus free delivery)
• £ / 50 Annual Product Allowance
• Life Assurance
• Exclusive discounts on well-known brands
• Access to Wellhub' with gyms, studios and wellbeing apps
• Free 24 / 7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.

Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.