Store Manager

MCARTHURGLEN; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading outdoor lifestyle brand in the UK is seeking a Store Manager for their East Midlands Designer Outlet. This role involves providing exceptional customer service, managing a dedicated team, and driving performance towards key performance indicators. Previous retail management experience is essential, along with a passion for outdoor activities. Benefits include comprehensive induction, ongoing development, generous holiday allowance, and various employee well-being initiatives.

Benefits

31 days holiday per year

Bike to work scheme

Employee Assistance Programme

Exceptional discounts on TOG24 products

Pension

Employee wellbeing initiatives

Length of service rewards

Qualifications

• Previous management retail experience essential.
• Enthusiastic, adaptable and committed individual who thrives as part of a team.
• Interest in the outdoors would be an advantage.

Responsibilities

• Provide renowned TOG24 customer service.
• Manage and motivate others, drive KPIs.
• Ensure all team members talk to customers.

Skills

Customer service

Team management

KPI management

Job description

Overview

TOG24 stands for "Truth Over Glory Everyday". We're not about the "Glory" side of the outdoors; planting flags on mountains or skiing down sheer ice walls, we're about the "True" outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar.

As a leading UK family owned outdoor lifestyle brand with its roots firmly based in Yorkshire we are looking for exceptional talent that shares our traditional home grown values.

Store Manager – East Midlands Designer Outlet

This role will be contracted to 40 hours per week working 5 days out of 7, but flexibility will be required for holidays and absence cover. Working hours will include some weekends, evenings, and bank holidays.

Benefits

A comprehensive induction to life at TOG24 and ongoing development with our in‑house e‑learning system, new starter pack, 31 days holiday per year, bike to work scheme, exceptional discounts on our amazing TOG24 products, Employee Assistance Programme for physical, emotional, mental health and financial support, retail discounts through our online platform, pension, employee wellbeing initiatives throughout the year, competitions and giveaways, employee of the month scheme, length of service rewards and more.

Core Responsibilities

• Provide renowned TOG24 customer service.
• Manage and motivate others, drive KPIs, help process deliveries & provide stock security.
• Ensure all team members talk to customers and help them make the correct purchasing decision.
• Maintain store presentation and stock levels.

Qualifications & Experience

• Previous management retail experience essential.
• Enthusiastic, adaptable and committed individual who thrives as part of a team.
• Interest in the outdoors would be an advantage.

Application Instructions

If you have previous management retail experience and a passion for delivering great customer service, please apply with your CV to the email address shown: [e-mail].

Due to the volume of applicants, if you don't hear from us within four weeks of your application, please assume that your application has been unsuccessful on this occasion.

Benefits (Detailed)

• Additional leave
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Life insurance
• On-site parking
• Paid volunteer time
• Sick pay
• Store discount