Store Manager

Shoezone Retail Limited; Tees Valley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail footwear company is looking for a Store Manager to oversee store operations in Hartlepool. The ideal candidate will have experience in retail management, leading teams, and delivering exceptional customer service. Responsibilities include optimizing sales, mentoring staff, and maintaining high store standards. Benefits include 28 days of holiday, a profit share scheme, and a workplace pension. If you embody a proactive attitude and passion for retail, apply today to take the next step in your career.

Benefits

Holidays starting at 28 days, increasing to 33 days after 5 years

Profit Share Scheme

25% Discount on product range

Birthday Holiday

Opportunities for Progression and Development

Workplace pension including life cover

Access to services of the Retail Trust

Qualifications

• Background in retail store management.
• Passion for retail and customer service.
• Willingness to learn and develop the business.

Responsibilities

• Achieve optimum sales through excellent customer service.
• Develop and mentor your team to maintain store standards.
• Ensure store is merchandised to marketing guidelines.
• Implement health and safety policies.

Skills

Retail management

Customer service

Multitasking

Team leadership

Job description

shoezone has an opportunity for a Store Manager to join our team based in Hartlepool. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary.

Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?

About us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,200 employees across the UK.

Our store portfolio consists of 72 town centre stores, which stock the core shoezone product range and 155 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.

During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.

The Store Manager Role

As a Store Manager you will have the responsibility for the running of your store – you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.

Key Duties and Responsibilities

• Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.
• Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
• Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
• Providing a safe environment for your team and customers by implementing current health and safety policies.

What We’re Looking For

• A background in retail store management
• Able to demonstrate your passion for retail and customer service
• Be ready to take the next step in your retail management career
• Someone who likes to be busy, able to multitask and can embrace change
• Able to listen to your team
• Be open and willing to learn and use your insight to develop the business

Benefits You’ll Receive

• Holidays starting at 28 days which will increase to 33 days after 5 years service
• Profit Share Scheme
• 25% Discount on all our product range
• Birthday Holiday
• Opportunities for Progression and Development
• Workplace pension including life cover
• Access to services of the Retail Trust for emotional support, grants, legal and financial advice

Are We the Right Fit?

We are hands on at shoezone, and we have a ‘Just do it’ attitude when it comes to our stores, The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change.

Are you right for us?

If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!