Store Manager

Frasers Group; Sutton; On-site; GBP 39,000; Full time

Job summary

A leading luxury fashion retailer in Sutton is seeking an exceptional Store Manager to drive sales and manage a dynamic team. The role requires expertise in client relations, retail management, and exceptional customer service. Candidates should possess strong analytical skills, leadership qualities, and a passion for fashion. Competitive salary and bonuses are included along with various staff discounts and development opportunities.

Benefits

Basic salary £38,543

Weekly/Monthly & Quarterly Bonuses

Commission-led bonuses

28 Days Holiday

50% Instore Uniform Discount

Group Wide 20% Discount

Qualifications

• Retail experience within the premium sector is preferred.
• Ability to interpret financial and sales data.
• High energy to drive projects to completion.

Responsibilities

• Maximise turnover to exceed required targets.
• Manage and motivate the team's performance.
• Ensure exceptional customer service is delivered.

Skills

Strong clientele background

Leadership and motivational skills

Excellent communication skills

Analytical skills

High level of brand awareness

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Store Manager to join ourFlannels team in Sutton London.

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Skills and knowledge

• You should have a strong clientele background, with a solid database of personal contacts and clients
• Previous retail experience within the premium sector is preferred
• You will be an exceptional people manager, with strong leadership and motivational skills
• Excellent communication, planning and organisational skills
• Excellent analytical skills, the ability to interpret financial and sales data
• A high level of brand awareness and product knowledge
• An awareness of the local area

Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Trend aware, fashion conscious and well presented at all times

Benefits

• Basic rate salary £38,543
• Weekly / Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Join the Fearless1000 Incentive Scheme watch THIS video to find out more
• We offer a wide range of Development Courses with National Qualifications
• 28 Days Holiday
• 50% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Frasers Group brands