Store Manager

Iceland; Staines-upon-Thames; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Private health care

Wellbeing support through Grocery Aid

15% staff discount in stores

Discounts across Retail

Sales incentives

Job summary

Iceland is seeking a Store Manager to lead a busy store, delivering exceptional customer service and driving sales. This hands-on role demands strong operational standards and the ability to manage multiple tasks to keep the store running smoothly.

You will be responsible for leading a team, embedding our values, and ensuring a safe, welcoming environment for customers. Experience with online home delivery operations is a plus as we expand multi-channel offerings.

Qualifications

• Full accountability for running a retail store.
• Experience in leading a team and delivering sales.
• Experience with high-volume digital operations is an advantage.

Responsibilities

• Lead a store team and drive operational standards.
• Ensure delivery of sales and excellent customer service.
• Oversee online home delivery service where available.

Job description

Description

Store Manager

Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2024, we believe that there is no better place to excel in your career as a Store Manager.

We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our 'feels like family' ethos and our commitment to 'Doing It Right' across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life.

Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile.

As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage.

You will need to be hard working, proactive and be able to instil our values into your team and store.

In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year.