Store Manager

Boots UK; Sherborne; In loco; GBP 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Boots Retirement Savings Plan

Employee discount

Discretionary annual bonus

38 days annual leave

Enhanced parental leave

Flexible benefits scheme

Counselling and wellbeing support

Descrizione del lavoro

Boots in the United Kingdom seeks an experienced Store Manager to lead a medium-sized store, on the shop floor and in the dispensary, driving customer service and sales performance.

You will lead a team, develop talent, and foster strong relationships with local GP surgeries and healthcare partners while upholding Boots standards of care and compliance.

Competenze

• Retail management experience leading larger or multi-skilled teams.
• NVQ Level 2 in Pharmacy Services (or UK equivalent).
• Experience working in a UK dispensary.
• Great customer service skills and a passion for customer care.
• Ability to lead performance and implement strategy in-store.
• Calm, flexible approach with the confidence to adapt at pace.

Mansioni

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build strong relationships with GP surgeries, primary care networks and the local community.
• Deliver NHS and private services safely and confidently, offering clear, trusted advice.
• Work in and run a well-organised and compliant dispensary with attention to detail.
• Champion the Boots brand and making your store stand out.
• Coach and support your team to grow in confidence, skills and experience.
• Be bold, use data and insights to improve every day.
• Create a store environment customers are proud of and that encourages repeat visits.

Conoscenze

Retail management

Team leadership

Customer service

UK retail experience

Formazione

NVQ Level 2 in Pharmacy Services (UK)

Strumenti

Point of Sale systems

Descrizione del lavoro

Are you an experienced retail leader who cares about people, takes pride in great customer service, and knows how to bring out the best in your team?, This is a varied, people-focused role where no two days are the same. You might be supporting your team with dispensing, guiding your store through high volume, helping a customer find the right product, or building strong relationships with local GP surgeries and healthcare partners. If you're looking for a role where you can lead a team, drive commercial success, grow people and make a real difference to your local community every day, this could be the next step for you. What you'll be doing As Store Manager, you'll report into the Area Manager and bring energy, direction and purpose to your store. This is a hands‑on leadership role where you'll get stuck in on the shop floor, supporting your team, working in the dispensary and role modelling how great care and strong sales performance go together. You will:

Responsibilities

• Lead and inspire your team to deliver exceptional service
• Drive sales and performance, balancing customer care with commercial goals
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
• Work in and run a well‑organised and compliant dispensary, where attention to detail really matters
• Champion the Boots brand and making your store stand out
• Get to know your people - what motivates them, and what needs to change
• Coach and support your team-helping them grow in confidence, skills and experience
• Be bold, try new things and use data and insights to look for ways to improve every day
• Create a store environment and experience your team can be proud of and that keep customers coming back, At Boots, your career can be as ambitious as you are. As Store Manager in a medium‑size store, you'll be perfectly placed to build your leadership capability and take the next step. Whether that's moving into a larger, more complex store, becoming Deputy General Manager of one of our Flagship stores, or ultimately progressing into senior leadership roles such as Area Manager, there's plenty of room to grow at Boots.

If pharmacy is your passion, you can build your clinical expertise, train as an Independent Prescriber, or move into Care Services or field roles that influence operations, resourcing, clinical governance and colleague development across multiple stores. There are also opportunities beyond stores. If you're looking to move into our Nottingham Support Office, we have a variety of roles across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain. Whatever path you choose, we'll give you the tools, training, and support to be brilliant with Boots and build a rewarding and flexible career.

As a Store Manager, you'll lead from the front-setting the standard for safe healthcare practices, great customer service and a team culture that feels supportive, calm and confident. You'll create an environment where your team feels trusted and able to do their best work, and where customers know they can rely on Boots. Over time, you'll get to know your customers by name and build genuine connections. Whether they're picking up everyday essentials or looking for clear, expert healthcare advice, you'll create a destination environment people trust.

At Boots, our medium‑size stores bring together retail and healthcare in a unique way. Guided by our purpose, "With you. For life.", you and your team will play an important role in supporting people through the moments that matter.

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Requirements

• Retail management experience leading larger or multi‑skilled teams
• NVQ Level 2 in Pharmacy Services (or other UK equivalent)
• Experience working in a UK dispensary
• Great customer service skills and a passion for customer care
• Ability to lead performance and implement strategy in-store
• A calm, flexible approach with the confidence to adapt at pace
• A collaborative style. Able to build both a strong team culture and profitable external relationships
• Passion for learning and a drive to support others to grow

It would be great if you also have

Preferred Qualifications

• Confidence using new technology and digital tools
• Experience coaching future leaders and developing talent

Benefits

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands
• Discretionary annual bonus
• 38 days annual leave
• Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

There’s lots more in our rewards and benefits package, MyBoosts, our way of helping you get the most out of the good stuff. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots and may not be accurate.