Store Manager

British Heart Foundation; Selby; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading charity organization in Selby is seeking a Store Manager to enhance sales and manage a diverse team, ensuring operational excellence. The role demands strong leadership skills, a commitment to retail standards, and the ability to work in a dynamic environment. With a strong focus on community and sustainability, this position is key to driving the organization’s objectives and will offer professional growth and a range of employee benefits.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream for early access to wages

25% staff discount

Health cash plan

24/7 Virtual GP access

Pension with employer contribution

Cycle to work scheme

Discounts on gym memberships

Responsibilities

• Accountable for store performance and maximizing sales.
• Leading a diverse team and achieving store targets.
• Managing physical demands of the store environment.

Skills

Customer-facing experience

Team leadership

Commercial awareness

Sales target achievement

Retail standards commitment

Proactive initiative

Adaptability in fast-paced environment

Understanding of budgets and P&L

Job description

What does this role involve?

As a Store Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrates the BHF values. Each day is different in this varied, fast‑paced and hands‑on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research.

Qualifications

• Experience working in a customer‑facing role in retail, hospitality or service industry
• Experience of leading, motivating and developing teams
• Commercial awareness
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Able to work under own initiative and take a proactive approach to changing business needs and objectives
• Thrives working in a hands‑on, fast‑paced environment
• An understanding of budgets and P&L

Our stores are fast‑paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

About BHF

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting‑edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc.)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers