Store Manager

Boots UK; Nottingham; In loco; GBP 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

38 days holiday

Enhanced leave pay + gift card for new

Flexible benefits scheme; holiday buy,

24/7 wellbeing support

Descrizione del lavoro

Boots is seeking an experienced Store Manager for a medium-sized Nottingham store. You will lead a dynamic team, balance exceptional customer care with strong commercial performance, and build trusted relationships with local healthcare partners.

The role offers hands-on leadership on the shop floor while developing your people and driving store growth. You will be responsible for NHS and private services, championing the Boots brand, and using data to continuously improve store performance.

Competenze

• Retail management experience leading larger or multi-skilled teams.
• Excellent customer service mindset and people skills.
• Able to translate data and insights into improvements on the shop floor.

Mansioni

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build relationships with GP surgeries, primary care networks and engage with the local community.
• Deliver NHS and private services safely and confidently with clear advice.
• Champion the Boots brand and make your store stand out.
• Coach and support your team, helping them grow in confidence and skills.
• Be bold, use data to identify and act on improvements daily.
• Create a store environment customers are proud of and will return to.

Conoscenze

Retail leadership

Customer service

Team development

Data-driven

Digital tools

Strumenti

Performance analytics tools

Descrizione del lavoro

About the role

Are you an experienced retail leader who cares about people, takes pride in great customer service, and knows how to bring out the best in your team? At Boots, our medium-sized stores offer the energy and variety of a busy retail and healthcare environment, alongside the opportunity to build strong relationships with your team, customers and local community. Guided by our purpose, "With you. For life.", you and your team will play an important role in supporting people through the moments that matter. Boots is always evolving, with new services and brands being introduced all the time. You'll play a key role in bringing these to life in your store-making sure they feel relevant and meaningful for your customers. Whether they're picking up everyday essentials or looking for clear, expert healthcare advice, you'll create a destination store people trust. As a Store Manager, you'll lead from the front-setting the standard and tone for great service and a team culture that feels supportive, positive and confident. You'll create an environment where your team feels trusted and able to do their best work, and where customers know they can rely on Boots. This is a varied, people-focused role where no two days are the same. You might be coaching and supporting your team, helping a customer find the right product, or building strong relationships with local GP surgeries and healthcare partners. If you're looking for a role where you can lead a team, drive commercial success, grow people and make a real difference to your local community every day, this could be the next step for you.

What you'll be doing

As Store Manager, you'll report into the Area Manager and bring energy, direction and purpose to your store. This is a hands‑on leadership role where you'll get stuck in on the shop floor, supporting your team and role modelling how great care and strong sales performance go together. You will:

• Lead and inspire your team to deliver exceptional service
• Drive sales and performance, balancing customer care with commercial goals
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
• Champion the Boots brand and making your store stand out
• Get to know your people - what motivates them, and what needs to change
• Coach and support your team - helping them grow in confidence, skills and experience
• Be bold, try new things and use data and insights to look for ways to improve every day
• Create a store environment and experience your team can be proud of and that keeps customers coming back, At Boots, your career can be as ambitious as you are. As Store Manager in a medium-sized store, you'll be perfectly placed to build your leadership capability and take the next step. Whether that's moving into a larger, more complex store, becoming Deputy General Manager of one of our Flagships, or ultimately progressing into senior leadership roles such as Area Manager, there's plenty of room to grow at Boots.
  Retail management experience leading larger or multi-skilled teams
• Great customer service skills and a passion for customer care
• Ability to lead performance and implement strategy in-store
• A calm, flexible approach with the confidence to adapt at pace
• A collaborative style. Able to build both a strong team culture and profitable external relationships
• Passion for learning and a drive to support others to grow

It would be great if you also have

• Confidence using digital tools, systems and performance insight
• Experience coaching future leaders and developing talent
  We have field-based roles that influence operations, resourcing, clinical governance and colleague development across multiple stores, as well as opportunities beyond stores. If you're looking to move into our Nottingham Support Office, we have a variety of positions across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain.

Rewards designed for you

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands
• Discretionary annual bonus
• 38 days holiday
• Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Business Area Retail Function Retail Management Keywords Store Manager, Retail Manager, Shop Manager, Branch Manager, Store Operations Manager, Retail Operations, Store Leader, Store Leadership, Retail Store Management, Sales Manager, Team Leader, Retail, Stores, Customer Service, Leader, Leadership, Manager, FMCG, Profit, Loss, Sales Hours per week 37.5 Latitude,longitude 1 51.599851013,-1.124265263 Shift Pattern to display to candidates (displayed externally). Please select one: Weekdays and Weekends Airport No Hours per week Over 35 hours per week