Store Manager

McCarthy Recruitment Ltd; Metropolitan Borough of Solihull; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Retail Discounts

Holiday Buy Scheme

Real work life balance

Job summary

Our client, a premium British fashion brand, is seeking a Store Manager to lead a high-touch store in a luxury environment. You will drive exceptional service, style guidance, and memorable customer experiences while managing a fashion-forward team.

Based in Shirley, this 36-hour per week role offers a competitive salary and a comprehensive benefits package, with opportunities to develop leadership skills in a prestigious retail setting.

Qualifications

• A confident, fashion-forward leader with experience in luxury, occasion wear, or premium accessories.
• Someone who believes sales come through service and can guide customers to a memorable purchase.
• A commercially aware manager who can interpret data and drive performance.
• A mentor who can build a strong, supportive team culture and develop staff.

Responsibilities

• Lead and inspire your team to deliver attentive, consultative service—focus on personal styling over transactions.
• Create a store environment that is elegant, welcoming, and emotionally engaging.
• Handle customer queries with warmth and professionalism—especially on high-value purchases.
• Maintain high standards of store presentation and operational excellence.
• Support your team’s growth through coaching, feedback, and development.
• Monitor performance and take action to drive results.
• Ensure all Health & Safety procedures are followed to the highest standard.

Job description

Store Manager (12 months FTC)
Location: Shirley
Salary: £30,607 + Bonus + Excellent Benefits
Contract Type: Permanent (36 hours)

What you get in Return

• Salary of up to £30,607 + Bonus
• Retail Discounts
• Holiday Buy Scheme
• Real work life balance

Do you have a passion for styling that goes beyond trends?
Are you the kind of person who loves helping customers find the outfit for life’s most unforgettable moments?
We’re looking for a Store Manager who thrives in a premium fashion environment someone who leads with heart, understands the power of personal service, and knows how to create a shopping experience that feels truly special.
Whether you’re already managing a store or you’re a standout Assistant Manager ready to step up, this is your opportunity to lead a team where style meets substance.

Why This Role is Different

• Join a highly respected British fashion brand, known for quality, elegance, and exceptional service.
• Lead a team of passionate stylists in a beautiful, high-touch retail environment.
• Enjoy brilliant benefits, career development, and the chance to shape a store that’s all about meaningful customer connections.

What We’re Looking For

• A confident, fashion-forward leader with experience in luxury, occasion wear, or premium accessories.
• Someone who believes sales come through service you listen, guide, and make every customer feel seen and celebrated.
• A commercially aware manager who can interpret data and drive performance.
• A mentor who can build a strong, supportive team culture, where confidence and creativity thrive.
• A visual perfectionist who understands the importance of presentation, detail, and atmosphere.

Your Day-to-Day

• Lead and inspire your team to deliver attentive, consultative service—think personal styling, not transactional selling.
• Create a store environment that’s elegant, welcoming, and emotionally engaging.
• Handle customer queries with warmth and professionalism—especially during those once-in-a-lifetime purchases.
• Maintain high standards of store presentation and operational excellence.
• Support your team’s growth through coaching, feedback, and development.
• Monitor performance and take action to drive results.
• Ensure all Health & Safety procedures are followed to the highest standard

You’ll Be Perfect If You…

• Have experience in fashion, occasion wear, or premium retail.
• Are confident, approachable, and love helping people feel their absolute best.
• Understand that great service is the key to lasting customer relationships.
• Are ready to take ownership of a store and lead it with elegance and energy.

About the Brand

Our client is a well-established high street name with a strong reputation for quality, service, and style. With exciting growth plans and a loyal customer base, this is a brand that’s going places, and you could be part of the journey.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.