Store Manager

SWAROVSKI UK Careers; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury brand in the UK is seeking a committed Store Manager to deliver exceptional customer service and lead a passionate team. You will be responsible for building customer loyalty and exceeding sales targets. This is a rewarding role in a diverse team that thrives on innovation in the fashion and jewellery sector.

Qualifications

• Experience in retail management with a focus on customer experience.
• Ability to lead and motivate a team.

Responsibilities

• Deliver exceptional customer experience in every interaction.
• Build a loyal customer portfolio.
• Recruit and lead a passionate team.
• Exceed service and sales targets.

Job description

At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe‑inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will :

• Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
• Exceed personal and team service and sales targets.
• Be the driving force behind new and ongoing service and sales opportunities directly impacting our growth and success.

About you

You...