Store Manager

Avis Budget Group; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading car rental company in Manchester is seeking a passionate Store Manager to drive excellence in customer service and team performance. The ideal candidate will promote a customer-centric approach and manage business relationships effectively. This role offers great rewards including 33 days of holiday and a yearly bonus. Join us in enhancing customer experiences while maintaining high standards in store operations.

Benefits

33 days holiday including bank holidays

Yearly bonus

Employee Assistance Programme

Discounts on car rental

Qualifications

• Proven track record in developing teams to excellence.
• Ability to put the customer at the center of operations.
• Focus on delivering key performance indicators.

Responsibilities

• Train and coach employees to meet quality standards.
• Manage business relationships and promote brands locally.
• Track store performance levels and implement improvement strategies.

Skills

People management

Customer service focus

KPI delivery

Excellent communication skills

Driving experience

Job description

Key responsibilities of a Store Manager:

• Training, motivating and coaching employees to ensure sales, customer service and quality standards are always met
• Working as part of a leadership team to collaborate in driving excellence
• Managing and developing business relationships and proactively promoting our brands within the local community.
• Tracking performance levels within store
• Formulating and implementing strategies to optimize and control costs
• Communicating business and location performance setting targets and expectations in line with the Company’s business plan
• Leading improvement strategies within the store.

What we are looking for:

• People focused leaders who have a passion for developing teams to excellence
• People who understand that the customer must be at the centre of what we do and have a proven track record in this
• An unrelenting focus on delivery of KPIs
• Excellent communication skills
• Full driving license, with at least 12 months driving experience.

Great rewards for great work:

Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers. We offer:

• 33 days holiday inclusive of bank holiday
• Yearly bonus business and personal lead
• Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
• Employee discounts on car rental across Avis Budget Group (including Zipcar).

Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world’s leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly and months-long reservations. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

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Manchester Manchester United Kingdom