Store Manager

Tandem Talent; Leicester Forest East; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading outdoor retail company in Leicester Forest East seeks a Store Manager to ensure operational excellence and foster a culture of outstanding customer service. Candidates should have strong leadership skills and a passion for the outdoors. This role includes managing inventory, motivating a team, and maintaining high standards in merchandising. The company offers competitive salary, annual bonus, generous discounts, and extensive career development opportunities.

Benefits

Annual bonus

Generous staff discount

Career development opportunities

Life assurance and medical insurance

33 days holiday

Qualifications

• Experience in retail operations.
• Strong leadership and mentoring skills.
• Ability to foster customer satisfaction.

Responsibilities

• Manage inventory and stock audits.
• Motivate and develop the retail team.
• Ensure high standards in visual merchandising.
• Analyze sales data to meet targets.

Job description

At Cotswold Outdoor Group (Cotswold Outdoor | RunnersNeed | Snow+Rock), we believe retail should be more than just selling. We help customers discover the outdoors responsibly while protecting the environment for future generations. Our stores are destinations for advice, community, and high-quality products that stand the test of time.

Join us and help deliver exceptional customer experiences while driving sales and inspiring a passionate team.

What You'll Do

• Operational Excellence: Take charge of inventory, stock audits, banking, and compliance to ensure smooth store operations
• Leadership: Motivate, mentor, and develop a team to deliver outstanding results and exceptional service
• Customer Satisfaction: Foster a customer-first culture that ensures every visitor leaves with a memorable shopping experience
• Visual Merchandising: Maintain the store to high standards and lead seasonal promotions and campaigns
• Sales Strategy: Analyse sales data and implement initiatives to meet and exceed targets

What We Offer

• Two-week induction: A thorough introduction to our brand, values, and operations
• Annual bonus: Earn up to £4,250 based on store and individual performance
• Generous staff discount: 40-60% off our extensive range of outdoor gear
• Career development: Real opportunities to progress within a thriving company that invests in its people
• Supportive team environment: Work with passionate colleagues who share your love of adventure
• 33 days holiday (including bank holidays) with option to buy more
• Additional benefits: Life assurance, critical illness cover, private medical insurance, and Perkbox access for discounts on everyday essentials and experiences

But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world‑leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high‑performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability.

This is more than just a retail job, it’s a chance to grow with a company that’s passionate about people, the outdoors, and doing things the right way. There are lots of reasons to join us! Apply today