Store Manager

Shoe Zone; Hemel Hempstead; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading footwear retailer seeks a Store Manager in Hemel Hempstead to lead store operations, focus on customer service, and achieve sales targets. Ideal candidates will have retail management experience, a passion for service, and strong multitasking abilities. Competitive salary and benefits such as profit sharing and employee discounts offered.

Benefits

Profit Share Scheme

25% Discount on all products

Birthday Holiday

Opportunities for Progression

Workplace pension including life cover

Emotional support and legal advice access

Qualifications

• A background in retail store management.
• Able to demonstrate a passion for retail and customer service.
• Ready to take the next step in retail management.
• Likes to be busy, can multitask, and embrace change.
• Open to learning and using insight to develop the business.

Responsibilities

• Support, develop, and mentor team to maintain high store standards.
• Maintain store standards and merchandising per marketing guidelines.
• Implement health and safety policies for a safe environment.

Skills

Retail management

Customer service

Multitasking

Team listening

Adaptability

Job description

Overview

As a Store Manager you will be responsible for the running of your store. You will be a hands-on individual who leads from the front in a role that can be challenging and demanding, focusing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team. You will be directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.

Responsibilities

• Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
• Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
• Provide a safe environment for your team and customers by implementing current health and safety policies.

Qualifications

• A background in retail store management
• Able to demonstrate your passion for retail and customer service
• Be ready to take the next step in your retail management career
• Someone who likes to be busy, able to multitask and can embrace change
• Able to listen to your team
• Be open and willing to learn and use your insight to develop the business

About the Role

Shoezone has an opportunity for a Store Manager to join our team based in Hemel Hempstead. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary.

Are you the right fit?

Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?

About Us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,200 employees across the UK.

Our store portfolio consists of 72 town centre stores, which stock the core shoezone product range and 155 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com stocks online exclusive footwear, combined with our store network and marketplaces, ensuring a full multi-channel offering for great customer service.

What we offer

During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13. Holidays starting at 28 days which will increase to 33 days after 5 years service.

• Profit Share Scheme
• 25% Discount on all our product range
• Birthday Holiday
• Opportunities for Progression and Development
• Workplace pension including life cover
• Access to services of the Retail Trust for emotional support, grants, legal and financial advice