Store Manager

Vision Express; Haverfordwest; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading optical brand in Haverfordwest is hiring a Store Manager to lead a team and ensure exceptional customer service. Ideal candidates will have experience in retail and possess strong communication and problem-solving skills. The role offers full training, bonuses, and diverse benefits including free eyewear and generous annual leave.

Benefits

Free eyewear up to £550 annually

On target bonuses of up to £6,180

Stretch target bonuses of up to £12,360

Family and friends discount

33 days annual leave

Employee Assistance Program

Opportunities with the OneSight Foundation

Qualifications

• Experience in retail, sales, or hospitality.
• Ability to manage a team and develop colleagues.
• Eagerness to learn and take initiative.

Responsibilities

• Lead a team and deliver exceptional customer service.
• Develop a store improvement plan.
• Manage resources to meet demand and maximize sales.

Skills

Retail experience

Strong communication skills

Hands-on approach

Problem-solving skills

Customer service focus

Job description

What can you expect from the role?

Looking to step into retail management or take the next step in your career? Vision Express in Haverfordwest is hiring a Store Manager to lead a team and deliver exceptional customer service. We’re open to experienced managers or first-time leaders with the right attitude. Ideally, you’ll have experience in retail, sales, or hospitality, with strong communication skills and a hands-on approach. Most importantly, you’ll be eager to learn, take initiative, and bring a people-focused mindset to everything you do. Join a trusted optical brand with full training and career development opportunities. Apply now to start your journey with Vision Express in Haverfordwest.

Benefits

• Free eyewear up to £550 annually with immediate eligibility.
• On target bonuses of up to £6,180, depending on store performance.
• Stretch target bonuses of up to £12,360, depending on store performance.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 33 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.

Some experiences you might have:

• Previous experience of developing a store improvement plan.
• Managing resources to meet demand and maximise sales.
• Solving complex problems for colleagues and customers.
• Remaining delivery focussed throughout challenging times.
• Being customer obsessed and providing exceptional customer service.
• Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
• Working as part of a winning team and taking lessons from mistakes.
• Managing a team, selecting and developing colleagues and working with HR.
• Displaying a positive attitude that has influenced others to commit to a cause.

Why Vision Express?

Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.