Store Manager

The Perfume Shop; Harrogate; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail perfume company is seeking a Team Leader in Harrogate. You will support store operations and lead a team to achieve sales targets while providing exceptional customer service. The ideal candidate has experience in coaching and mentoring, with a passion for teamwork. This role offers competitive pay, regular hours, and various employee benefits including discounts, training, and financial wellbeing support.

Benefits

30 days holiday

20% off perfume

Commission at Christmas

Financial wellbeing support

Qualifications

• Previous experience leading a team or as a sales advisor.
• Ability to motivate and inspire a team.
• Passion for learning about products.

Responsibilities

• Support the Store Manager with daily operations.
• Motivate team to achieve sales targets.
• Provide exceptional customer service.
• Manage store opening and closing.

Skills

Coaching and mentoring

Building relationships

Teamwork

Sales experience

Job description

The Role

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast‑paced environment? Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

• Contracted Hours: 15.5
• Contract Type: Permanent
• Pay Rate: £14.00

What You Will Do

• You are passionate about coaching and mentoring staff, ensuring they are set up for success.
• You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success.
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures.
• In the absence of the Store Manager, you will step in, keeping everything running smoothly.
• Being a key holder, you will ensure the store is opened and closed at the correct times.
• Provide exceptional customer service and ensure your team does the same.

What You Will Bring

• Have a talent for building relationships, coaching and mentoring.
• Have a passion for teamwork, and being successful together.
• Have the spark to love upskilling and learning about perfume.
• Can be flexible with your work patterns.
• Have previous experience leading a team, or be an experienced sales advisor ready for your next step.

What You Will Get

• Work regular hours and receive rota at least 4 weeks in advance.
• Commission at Christmas based on store sales and the number of hours worked.
• 30 days holiday (pro rata depending on contract hours).
• VIP status – 20% off perfume and eligibility for customer offers.
• Additional discounts with AS Watson partners including Superdrug and 3 mobile.
• Opportunities to win prizes and incentives based on personal, team and store performance.
• Continuous learning and training to ensure you are always developing.
• Access to Wagestream to support your financial wellbeing needs, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits.
• Apprenticeship schemes for all levels to encourage internal progress.

Application Process

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We still encourage you to continue applying to any roles of interest you see advertised.

Equal Employment Opportunity

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.