Store Manager

Taft College; Gretna; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading outdoor retailer in Gretna is seeking a Retail Shop Manager. Your role will involve driving customer service excellence, managing staff, and achieving sales targets. Candidates should possess exceptional customer service skills, strong organisational abilities, and a passion for outdoor adventures. This position offers training and various employee benefits including a clothing allowance and discounts.

Benefits

Structured training sales and management training

Access to in-house e-learning modules

Clothing allowance

50% discount on clothing

Staff Partnership programme

Pension scheme contributions

Life cover based on salary

Sales bonus scheme

Employee Assistance Scheme

Responsibilities

• Reach and exceed sales targets through assisting customers.
• Organise store rotas and staff management.
• Train and motivate sales staff on selling procedures.
• Achieve success through organising merchandise standards.
• Share high levels of product knowledge with the team.

Skills

Exceptional customer service skills

Excellent organisational skills

Attention to detail

Effective verbal and written communication skills

Ability to challenge others

Skills to train and delegate

Time Management Skills

Passion for outdoor travel adventure

Job description

Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!

We are looking for a Retail Shop Manager to drive forward quality service in our new concession in Gretna.

Qualifications

• Exceptional customer service skills
• Excellent organisational skills
• Attention to detail
• Effective verbal and written communication skills
• Ability to challenge others to improve their performance
• Skills to train and delegate effectively
• Time Management Skills
• Ideally, you will have a passion for outdoor travel adventure

About the Role

The ideal candidate will use their past experiences to engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.

Main Duties of the Role

• Reach and exceed sales targets through assisting customers in the selection and purchase of merchandise.
• Organise and implement store rotas and cover shifts and holidays through effective staff management.
• Help, train and motivate sales staff on selling procedures to help achieve sales goals.
• Achieve commercial success through organising the store merchandise standards and restocking merchandise.
• Nutr´ the thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.

Benefits

• Structured training sales and management training
• Access to in-house e-learning modules
• Clothing allowance
• 50% discount on our clothing
• Staff Partnership programme
• Contributions to a Pension scheme
• Life cover based on salary
• Sales bonus scheme
• Employee Assistance Scheme

About the Company

We make gear to keep you protected and comfortable in the world's wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don't.

How to apply

To apply for the role of Retail Shop Manager, please click on the Apply button and follow the short application procedure.