Store Manager

Nokwol UK Limited; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

Nokwol is seeking a confident Store Manager to lead our new Central London store as part of a major expansion. You will head daily operations, drive sales, and ensure exceptional customer experiences in a luxury footwear environment.

Join a leadership team at the forefront of our growth, with opportunities to shape brand presentation, recruit and develop a talented team, and thrive in a fast-paced retail setting in Central London.

Qualifications

• Proven experience in retail management, ideally in fashion or footwear.
• Strong leadership and communication skills.
• A passion for customer service and a keen eye for style.
• Commercial awareness and a proactive mindset.
• Flexibility to work weekends and thrive in a fast-paced retail environment.

Responsibilities

• Lead daily store operations, including team management, stock control, and visual merchandising.
• Drive sales and customer satisfaction through hands-on leadership and coaching.
• Maintain high standards of presentation and brand representation across Nokwol and third-party products.
• Assist with recruitment, training, and development of team members.
• Resolve customer queries with professionalism and care.

Skills

Retail management

Leadership

Customer service

Communication

Commercial awareness

Job description

Store Manager
Location:Central London
Salary Range: £45-55k
Job Type: Full-time, permanent

Nokwol is entering an exciting phase of growth with an ambitious retail store rollout programme planned over the next 12-months. We are seeking a confident retail leader to head up our new Central London store. If you have a passion for footwear, fashion, and customer experience we’d love to hear from you.

You’ll be a key part of our leadership team: driving performance, inspiring the team, and ensuring every customer enjoys an exceptional experience. You’ll be joining us at the start of our big expansion plans, so there will be plenty of opportunities for growth.

Key Responsibilities

• Lead daily store operations, including team management, stock control, and visual merchandising
• Drive sales and customer satisfaction through hands-on leadership and coaching
• Maintain high standards of presentation and brand representation across Nokwol and third-party products
• Assist with recruitment, training, and development of team members
• Resolve customer queries with professionalism and care

About You

• Proven experience in retail management, ideally in fashion or footwear
• Strong leadership and communication skills
• A passion for customer service and a keen eye for style
• Commercial awareness and a proactive mindset
• Flexibility to work weekends and thrive in a fast-paced retail environment

About Us

At Nokwol, luxury fashion footwear isn’t just our business — it’s our passion.

Founded in 2023 by a family with over 40 years of combined experience in the footwear industry, our mission is to redefine the luxury shoe market. We create designer-inspired footwear crafted from the finest, softest leathers — delivering unparalleled quality and style at exceptional value.

With roots between London and Hong Kong, we are a rapidly expanding our global brand. Our flagship store, which opened in 2023 on the iconic King’s Road in Chelsea, has quickly become one of the highest-performing destinations on the strip.

And this is just the beginning. As we embark on the next chapter of our journey, we are looking for passionate, talented, and fashion-loving individuals to join us in shaping the future of luxury footwear.