Store Manager

Crew Clothing Company; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Company is seeking a Store Manager for a full-time role in our London-area stores. You will be responsible for driving sales, KPIs, and overall store performance while leading a high-performing team and maintaining exceptional visual merchandising standards to create memorable customer experiences.

The role emphasizes staff development, payroll control, and adherence to brand standards. A premium fashion retailer background is desirable, with a strong focus on customer service and

Qualifications

• Customer-focused with a track record of delivering sales targets.
• Strong visual merchandising and space management skills.
• Good communication and team leadership abilities.
• Commercial awareness and a proactive approach to store performance.

Responsibilities

• Delivering like-for-like growth in sales and KPI performance.
• Maintain impeccable visual merchandising standards and stock availability.
• Follow instructions from senior retail team members.
• Develop and appraise your team based on KPIs and performance manage poor performers.
• Ensure brand integrity through behaviours and uniform standards.
• Control payroll and store expenditures within budget.
• Train and induct your team to deliver excellent customer service.

Skills

Customer service

Sales orientation

Visual merchandising

Commercial awareness

Communication

Tools

IT skills

Job description

Store Manager - Full Time

37.5 hours per week

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

Purpose of the role:

You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Delivering LFL. growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience:

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Compensation: Competitive salary