Store Manager

Olympus Recruitment; Greater London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A trendy coffee company based in Central London is seeking an experienced Store Manager. In this role, you will oversee store operations, inspire a team, and drive sales. Ideal candidates will possess strong leadership skills and a passion for hospitality. The salary ranges from £35,000 to £40,000 per annum and offers opportunities for growth within a dynamic environment.

Qualifications

• Proven experience in a Store Manager or Deputy Store Manager role.
• Demonstrated success working with KPIs and P&L responsibility.
• Food safety and hygiene certification is desirable.

Responsibilities

• Lead and inspire a team of baristas and front-of-house staff.
• Take ownership of store performance, including sales growth.
• Oversee daily operations including stock management.

Skills

Leadership

Team motivation and training

Commercial awareness

Problem-solving skills

Customer service

Tools

POS systems

Job description

Store Manager

Our client is a trendy and bustling coffee company based in Central London, dedicated to serving high-quality coffee, fresh food, and creating a welcoming space for customers to relax and connect.

Their passion for excellence has earned them a loyal following, and as the business continues to grow, they are now looking for an enthusiastic and experienced Store Manager to join their team and play a key role in the success of the store.

Role Overview

As a Store Manager, you will be responsible for the smooth running of the store, ensuring outstanding customer service, and leading a motivated, engaged team. You will combine strong leadership skills with commercial awareness to deliver excellent results, drive sales, and maintain the company's reputation as a go-to destination for coffee lovers in London.

Key Responsibilities

• Lead, train, and inspire a team of baristas and front-of-house staff to deliver exceptional service.
• Take ownership of store performance, including sales growth, cost control, and profit & loss management.
• Oversee daily operations including stock management, supplier relationships, and scheduling.
• Ensure consistent preparation and presentation of high-quality food and beverages in line with company standards.
• Maintain a clean, safe, and welcoming store environment in line with health & safety regulations.
• Handle customer feedback, resolving issues with professionalism and care.
• Analyse sales reports and KPIs to make informed decisions that support business goals.
• Collaborate with senior management on marketing initiatives, promotions, and community engagement.
• Manage rotas, payroll, and staff records to ensure smooth HR processes.
• Keep up to date with industry trends, new products, and best practices.

What We're Looking For

• Proven experience in a Store Manager or Deputy Store Manager role within hospitality or retail.
• Demonstrated success working with KPIs and P&L responsibility.
• Strong leadership skills with the ability to motivate, train, and develop a team.
• Commercial awareness and the ability to make data-driven decisions.
• Passion for hospitality and delivering a first-class customer experience.
• Excellent organisational and problem-solving skills.
• Confident with POS systems and technology.
• Food safety and hygiene certification is desirable.
• Flexibility to work weekends and holidays as required.

Salary: £35,000 - £40,000 per annum

Location: Central London

If you are a dynamic leader with a track record in hospitality management and a genuine passion for people and coffee, we'd love to hear from you.

Apply today and one of our team will be in touch within 48 hours.