Store Manager

Crew Clothing Company; Farnham; On-site; GBP 125,000 - 150,000; Full time

Job summary

A popular retail fashion brand in Farnham is seeking a Store Manager responsible for driving sales growth and maintaining visual merchandising standards. You will lead and develop your team to ensure excellent customer service while managing staff performance and store budgets. The ideal candidate will have a strong focus on sales and customer satisfaction, excellent communication skills, and a flair for visual merchandising. This role includes a supportive culture and benefits like a staff discount and career development opportunities.

Benefits

Staff Discount

Uniform allowance

Pension scheme

Refer a Friend scheme

Training and career development

Supportive and rewarding culture

Qualifications

• Strong focus on customer service and achieving sales targets.
• Proven skills in visual merchandising and commercial awareness.
• Effective communication skills to manage and motivate the team.

Responsibilities

• Drive consistent improvement in store sales and KPI performance.
• Maintain high visual merchandising standards throughout the store.
• Train and induct the team to deliver excellent customer service.
• Manage payroll and store expenditures within budget.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communication skills

Job description

Purpose of the role

You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Delivering LFL. growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience

Essential

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

What we can offer you

• Staff Discount
• Uniform allowance
• Pension scheme
• Refer a Friend scheme
• Training and career development
• Supportive and rewarding culture