Store Manager

VF CORPORATION; Ellesmere Port; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global apparel company in Ellesmere Port seeks a Store Manager to lead and nurture store teams while driving sales and customer satisfaction. Candidates should have experience in retail operations, excellent communication skills, and a passion for mentoring. The role offers career ownership and a supportive culture focused on professional growth.

Benefits

Career ownership

Supportive feedback-based culture

Tailored training

Networking opportunities

Qualifications

• Experience in leading and mentoring a retail team.
• Ability to drive customer satisfaction and sales results.
• Experience in budgeting and planning in retail.

Responsibilities

• Lead and motivate store teams to enhance customer experience.
• Implement and improve retail processes.
• Oversee operational procedures and performance metrics.

Skills

Customer interaction

Team development

Retail operations

Communication in English

Proficiency in MS Office

Flexibility in working hours

Tools

POS systems

Job description

Store Manager

Do you want to leave your mark and drive the consumer experience in one of our stores? We’re looking for an outstanding Store Manager to join The North Face team based in Cheshire Oaks, Ellesmere Port. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction. The North Face is part of the VF family, a global apparel company connecting people to the lifestyles they cherish. Our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.

How you’ll make a difference

• Leading, motivating and mentoring your store teams to drive a customer‑first approach
• Implementing our established retail processes whilst looking for ways to improve them
• Keeping on top of core retail operational procedures such as inventory, P&L etc.
• Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
• Making sure your store looks great, in line with the brand’s visual merchandising guidelines

What makes you the perfect Store Manager?

• You love interacting with customers. The joy of helping a customer find the perfect product is special and you get that. Working in a store can be demanding – no problem for you, as you are resilient and self‑driven.
• You know how to develop a great team that shares your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!
• You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

• Career ownership, enabling you to build your knowledge and experience across different brands.
• A supportive feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training. From induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally.
• The opportunity to network with other Store Managers throughout Europe and with our head office.

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal‑opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.