Store Manager

Shoe Zone; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading footwear retailer in the UK is seeking a Store Manager for their Reading location. In this full-time role, you will lead a team, maximize sales, and ensure excellent customer service. The ideal candidate is a proven leader passionate about retail. Benefits include holiday entitlement, profit share, and employee discounts. Apply today if you have the required skills and experience!

Benefits

Holidays starting at 28 days, increasing to 33 days after 5 years

Profit Share Scheme

25% Discount on all product range

Birthday Holiday

Opportunities for Progression and Development

Workplace pension including life cover

Access to emotional support services

Qualifications

• Proven leader with retail and customer service experience.
• Ability to multitask and manage a team in a busy environment.
• Open to learning and using insights for business development.

Responsibilities

• Achieve optimum sales through excellent customer service.
• Develop and mentor a team of colleagues for high store standards.
• Maintain store standards, merchandising as per marketing guidelines.
• Provide a safe environment for team and customers.

Skills

Leadership

Customer service

Commerciality

Multitasking

Job description

Overview

shoezone has an opportunity for a Store Manager to join our team based in Reading. You will join us on a full time, permanent basis 37.5 hours per week and in return, you will receive a competitive salary. Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?

About us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,200 employees across the UK. Our store portfolio consists of 72 town centre stores, which stock the core shoezone product range and 155 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.

The Store Manager role

As a Store Manager you will have the responsibility for the running of your store - you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.

Responsibilities

• Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.
• Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
• Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
• Providing a safe environment for your team and customers by implementing current health and safety policies.

What we’re looking for

• A proven leader
• Able to demonstrate your passion for retail and customer service
• Someone who likes to be busy, able to multitask and can embrace change
• Able to listen to your team
• Be open and willing to learn and use your insight to develop the business

Benefits

• Holidays starting at 28 days which will increase to 33 days after 5 years service
• Profit Share Scheme
• 25% Discount on all our product range
• Birthday Holiday
• Opportunities for Progression and Development
• Workplace pension including life cover
• Access to services of the Retail Trust for emotional support, grants, legal and financial advice

Next steps

If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!