Store Manager

Hempel Group; City Of London; On-site; GBP 32,000; Full time

Job summary

A leading paint manufacturer is seeking a hands-on Store Manager in London. The ideal candidate will thrive in a people-focused role, driving sales performance while managing a small team. You'll engage with customers, oversee stock management, and work towards achieving commercial targets. The position offers a competitive salary of £32,000 plus benefits, including a performance bonus, training opportunities, and a fantastic work-life balance.

Benefits

36 days annual leave

Up to 25% performance bonus

Discounted paint for personal use

Excellent pension plan

Employee Assistance Programme

Health & wellbeing perks

Work-life balance

Retail and leisure discounts

Cycle to Work Scheme

Training and development opportunities

Qualifications

• Strong leadership skills to manage and motivate a small team.
• Ability to build customer relationships and drive sales performance.
• Commercial acumen and understanding of profit and loss.

Responsibilities

• Manage day-to-day store operations and stock control.
• Lead and develop the team for excellent performance.
• Achieve challenging sales targets and drive customer growth.

Skills

People-focused approach

Relationship building

Problem-solving

Commercial understanding

Coaching and team management

Job description

This is a hands‑on, people‑focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role – from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition.

There's plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem‑solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions.

Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management.

Expect to take ownership of stock – maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference.

Commercial understanding is key. There’s the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It's a great opportunity to build commercial skills in a fast‑paced, customer‑first environment.

Crown Paints has been manufacturing paint for longer than most – over 200 years in fact – and has been proudly holding the Royal Warrant for over 60 years. We know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world.

Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown – It's not just paint. It's personal.

The role is a permanent, full‑time position working 40 hours per week (7 am–4 pm Monday‑Friday and occasional Saturdays 8 am–12 pm).

In return, we are offering you a salary of £32,000 per annum + London Allowance + bonus + excellent benefits package.

What you can expect from this role

• 36 days annual leave (including bank holidays and a paid mandatory store closure period – e.g., Christmas)
• The opportunity to earn up to a 25 % performance bonus each quarter
• Purchase a generous amount of significantly discounted paint for personal use
• A fantastic pension plan where the Company will match, and even double, your contribution
• Employee Assistance Programme (EAP) – 24/7 access to confidential support via an employee helpline with qualified counsellors
• Health & wellbeing perks – a range of medical, dental and optical treatments for you and your family
• Excellent work‑life balance – never work a night shift or on Sundays again!
• Eating out, retail and leisure discounts
• Cycle to Work Scheme
• Training and development throughout your role