Store Manager

Private Company; City Of London; On-site; GBP 30,000 - 60,000; Full time

Job summary

A luxury retail business is seeking an experienced Store Manager to lead its store in Westfield Shopping Centre. The role requires a proven track record in retail management, excellent leadership, and a strong focus on customer satisfaction. You will oversee daily operations, guide the sales team, and maintain high operational standards. Competitive salary range from £30,000 to £60,000. Non-smokers preferred. This is a full-time position.

Qualifications

• Proven experience as a Store Manager or Assistant Manager in retail or lifestyle sectors.
• Fluent in spoken English.
• Ability to work in a fast-paced customer-focused environment.

Responsibilities

• Oversee daily store operations for efficiency.
• Lead, train, and motivate the sales team.
• Maintain store’s visual standards in line with luxury concept.
• Ensure excellent customer service.
• Monitor sales performance and implement strategies.

Skills

Leadership skills

Customer satisfaction focus

Organisational skills

Communication skills

Interpersonal skills

Job description

Job Summary

We are looking for an experienced and dynamic Store Manager to lead our luxury gift and lifestyle store located in Westfield Shopping Centre. Our store offers a carefully curated selection of products that reflect a refined lifestyle, including handmade soaps, natural candles, elegant towels, home textiles, wellness products, and thoughtfully selected gifts.

Responsibilities

• Oversee daily store operations to ensure smooth and efficient performance.
• Lead, train, and motivate the sales team to achieve individual and store sales targets.
• Maintain the store’s visual and operational standards in line with the brand’s luxury concept.
• Ensure excellent customer service by setting high standards and leading by example.
• Monitor sales performance, analyse results, and implement strategies to maximise profitability.
• Manage inventory, stock levels, and product displays effectively.
• Handle customer feedback and resolve issues promptly and professionally.
• Coordinate with management and suppliers to ensure timely product replenishment and promotions.
• Prepare reports on sales, staff performance, and operational needs.

Requirements / Skills

• Proven experience as a Store Manager or Assistant Manager in the retail, gift, lifestyle, or home décor sector.
• Strong leadership and team management skills.
• Fluent in spoken English (required).
• Excellent communication and interpersonal skills.
• Strong focus on customer satisfaction and long-term client relationships.
• Organised, detail-oriented, and able to multitask effectively.
• Non-smoker.
• Ability to work in a fast-paced, customer-focused environment while maintaining a positive attitude.

Work Location

Westfield Shopping Centre - Shepherd's Bush

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £30,000 – £60,000 yearly

About Private Company

Our store offers a carefully curated selection of products that reflect a refined lifestyle, including handmade soaps, natural candles, elegant towels, home textiles, wellness products, and thoughtfully selected gifts.