Store Manager

Big Yellow; City Of London; On-site; GBP 41,000; Full time

Job summary

A prominent storage company is seeking a Store Manager for its Wembley location. This role requires strong leadership to optimize store performance and develop team members. The ideal candidate will have exceptional customer service skills and the ability to manage store operations efficiently. Competitive salary of £40,376 per annum with OTE of £44,413, plus a variety of employee benefits aimed at promoting work-life balance, including bonuses, training, and well-being support.

Benefits

Quarterly team bonuses

Additional day off for your Birthday

Holiday entitlement of 28 days

Great pension and sharesave schemes

Cycle to work scheme and gym discounts

Access to wellbeing support

Qualifications

• Proven ability to lead a team effectively.
• Experience in managing store operations and performance.
• Strong customer service skillset.

Responsibilities

• Lead and work alongside your team.
• Maximize the performance of your store.
• Create a positive working environment.
• Ensure compliance with health and safety standards.

Skills

Leadership

Team Management

Customer Service

Commercial Awareness

Job description

Role: Store Manager / Location: Wembley / Salary: £40,376 per annum (OTE £44,413) plus benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. The role of a Store Manager is key to the success of store performance and your team's development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won't be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:

Responsibilities

• Leading from the front and work shoulder to shoulder with your team
• Managing, recognising and rewarding your team whilst maximising the performance of your store
• Identify the potential of your team to ensure there is a strong pipeline of talent
• Create a working environment where people are happy to come into work
• Full ownership of store financial contribution in order to drive sales and control costs
• Ensure you and your team always provide the highest level of customer service
• Maintain commercial awareness of competitors to improve team and store performance
• Ensure you take accountability for all aspects of store operations, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration
• Promote a positive and flexible approach to daily management of your store/team

We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there's a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:

Benefits

• Competitive rates of pay reviewed on an annual basis
• Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
• Additional day off for your Birthday
• Holiday entitlement of 28 days, increasing with service
• Training and support to help you develop a great career with us from day one
• Great pension and sharesave schemes
• Social events throughout the year
• Family friendly policies which include enhanced maternity, paternity and adoption packages
• Free on-site parking
• Cycle to work scheme and gym discounts
• Vouchers for important life events, birthdays and long service rewards
• Day off to volunteer for one of our charity partners
• Access to wellbeing support and employee assistance programme (EAP)