Store Manager

ASTRID & MIYU; Cambridge; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading jewellery brand in Cambridge is seeking a Store Manager to create unforgettable in-store experiences. The ideal candidate will inspire their team, enhance customer satisfaction, and drive brand loyalty through community engagement. This position requires strong leadership skills and a commitment to the company's values. The salary is £32,000 plus a bonus, with a full-time commitment.

Qualifications

• Experience as a Store Manager
• Strong presence and ability to influence
• Capacity to mentor a high-performing team
• Natural curiosity and desire for improvement
• Commitment to the company's values

Responsibilities

• Deliver memorable in-store experiences.
• Build brand loyalty through community engagement.
• Inspire and coach the team to achieve excellence.
• Ensure effective operational processes.
• Optimize social and environmental impact.

Skills

Team leadership

Customer engagement

Inventory management

Effective communication

Operational efficiency

Job description

The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.

Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day.

Grow Together. Celebrate Each Other. Break All Boundaries.

We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.

Location: Cambridge, UK.

Hours: Full Time.

Salary & Benefits: £32,000 + bonus. See more on our benefits.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments.

We’re excited to open our very first store in the heart of Cambridge early next year. This is another exciting milestone in our growth and expansion journey and we're looking for a team that live and breathe our values, and are ready to create unforgettable in-store experiences for our A&M community!

The StoreManager Mission:

As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

How you’ll drive success:

• Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You’ll create a space where every individual and customer feels genuinely seen, valued and cared for
• You’ll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us
• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
• You’re a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
• You’ll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
• You’ll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business

What you’ll need to thrive:

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
• This role is ideal for anyone with experience as a Store Manager
• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you
• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
• You’re always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values
2. SWOT Task - you’ll present a SWOT analysis of the store you’re applying to and share this with your Area Manager in person
3. In-Store Experience Interview - a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail

Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.