Store Manager

www.findapprenticeship.service.gov.uk - Jobboard; Bulkington; On-site; GBP 100,000 - 125,000; Full time

Job summary

A community-focused retail organization in Bulkington is seeking an experienced Store Manager to lead a team and drive store performance. This role involves managing operations, promoting customer service, and engaging with the local community. The ideal candidate has a background in retail management, strong leadership skills, and a passion for enhancing store performance. Competitive salary and benefits are offered.

Benefits

Competitive salary and benefits package

Opportunities for career progression

Ongoing training and support

Qualifications

• Previous Retail Store Management and customer service experience (preferably in food retail).
• Proven experience in managing and coaching a team.
• Strong budgeting and cost-control skills.
• Excellent organisation and time management abilities.
• Ability to delegate and lead a team effectively.
• Strong IT skills, including Microsoft Office, Outlook, and Teams.
• A full UK driving licence (preferred).

Responsibilities

• Lead, motivate, and develop the store team to deliver excellent service.
• Ensure excellent customer service is delivered at all times.
• Drive sales and profitability, ensuring financial targets are met.
• Oversee store organisation, scheduling, and stock-taking procedures.

Job description

Are you an experienced and motivated retail leader looking for your next challenge?

The Heart of England Co-operative Society is seeking a Store Manager in our Bulkington food convenience store. This is an exciting opportunity to lead a team, drive store performance, and make a real impact in a community-focused retail environment.

About Us

The Heart of England Co-operative Society is a well-established, independent co-operative business with a strong reputation for customer service, product quality, and community engagement. As a Store Manager, you will play a key role in ensuring our stores operate efficiently while maintaining high standards.

Role Responsibilities:

Leadership & Team Management

- Lead, motivate, and develop the store team to deliver excellent service
- Foster a positive and engaging workplace culture
- Recruit, train, and develop colleagues to support career progression
- Conduct performance reviews and provide coaching to improve team engagement
- Manage absence levels and assist the HR team with recruitment

Customer Service & Community Engagement

- Ensure excellent customer service is delivered at all times
- Promote customer loyalty and make the store a central part of the local community
- Encourage the team to actively promote Society membership and its benefits
- Participate in and support local community events

Financial & Commercial Responsibilities

- Drive sales and profitability, ensuring financial targets are met
- Control labour costs, stock levels, and waste to maximise efficiency
- Monitor store budgets and manage payroll costs
- Ensure compliance with age-restricted sales policies
- Implement store promotions effectively and maintain product knowledge

Store Operations & Compliance

- Oversee store organisation, scheduling, and stock-taking procedures
- Ensure the store complies with Health & Safety and Food Safety regulations
- Maintain high standards of store presentation and merchandising
- Supervise stock replenishment and ensure accurate gap management
- Support with till operations, stock rotation, and date checking
- Proactively manage store security and prevent theft

What We’re Looking For

The ideal candidate will be a strong, commercially focused leader who thrives in a hands-on retail management role.

Essential Skills & Experience

- Previous Retail Store Management and customer service experience (preferably in food retail)
- Proven experience in managing and coaching a team
- Strong budgeting and cost-control skills
- Excellent organisation and time management abilities
- Ability to delegate and lead a team effectively
- Strong IT skills, including Microsoft Office, Outlook, and Teams
- A full UK driving licence (preferred)

Why Join Us?

- Competitive salary and benefits package
- Be part of a well-established, community-focused organisation
- Opportunities for career progression and professional development
- Ongoing training and support to enhance your skills

If you are ready to take the next step in your retail management career and want to join a company that values both its employees and the community, we’d love to hear from you!