Store Manager

DEBRA UK; Bournemouth; On-site; GBP 25,000; Full time

Job summary

A UK charity organization is seeking a Store Manager to lead their shop in Brighton. This role involves inspiring a team, driving sales, and ensuring compliance with health and safety regulations. The ideal candidate will have strong retail management experience and a passion for making a difference through charity work. Competitive salary and benefits package offered.

Benefits

Competitive salary and benefits

Auto-enrolment pension scheme

Employee Assistance Programme

Career development opportunities

Staff discounts

Qualifications

• Proven experience in retail management or supervisory roles.
• Ability to lead and inspire a diverse team.
• Willingness to carry out manual handling tasks safely.

Responsibilities

• Inspire and manage a team of staff and volunteers.
• Prepare and manage staff rotas for effective shop coverage.
• Drive profitability through effective merchandising and layout.

Skills

Retail management experience

Strong organisational skills

Team leadership

Excellent communication skills

Cash handling confidence

Job description

Lead with Purpose - Become a DEBRA Store Manager in Brighton!

Position: Store Manager

Location: DEBRA Charity Shop, Brighton

Contract: Permanent

Salary: £24,733.80 per annum / £13.59 per hour

Hours: 35 hours per week, across 5 days over 7 days per week (no fixed pattern)

Flexibility: Required to meet the needs of the business, including occasional weekends. Rotas are prepared in advance, but may be subject to change with reasonable notice.

Make Every Day Count - Drive Impact Through Retail

Are you a passionate and organised retail leader ready to make a difference? DEBRA, a national charity supporting individuals and families affected by Epidermolysis Bullosa (EB), is looking for a dynamic Shop Manager to lead our Brighton store.

This is more than just a retail role—it’s a chance to lead a team, drive performance, and help transform lives through every sale.

Your Key Responsibilities

• Team Leadership: Inspire and manage a team of staff and volunteers to deliver excellent customer service and meet performance targets.
• Rotas & Scheduling: Prepare and manage staff rotas to ensure effective shop coverage, with flexibility to respond to operational needs.
• Administration & Reporting: Maintain accurate records, complete weekly reports, and monitor KPIs including Gift Aid performance.
• Sales & Productivity: Drive shop profitability through effective merchandising, layout planning, and promotional activity.
• Visual Merchandising: Ensure the shop floor, windows, and displays are engaging, well-stocked, and aligned with DEBRA’s brand.
• Health & Safety: Conduct regular checks and ensure compliance with all H&S procedures and policies.
• Cash Handling: Accurately reconcile daily takings and ensure secure cash management.
• Compliance: Follow all operational procedures and charity retail regulations.
• Manual Handling: This role involves physical tasks such as lifting, carrying, and moving stock. Training and support will be provided in line with the Manual Handling Operations Regulations 1992.

What We Are Looking For

• Proven experience in retail management or supervisory roles
• Strong organisational and administrative skills
• Ability to lead and inspire a diverse team
• Commercial awareness and a drive to meet targets
• Excellent communication and customer service skills
• Confidence in handling cash and financial reporting
• A flexible and proactive approach to work
• Willingness and ability to carry out manual handling tasks safely

Why Join DEBRA?

• Be part of a passionate team making a real impact
• Competitive salary and benefits
• Auto‑enrolment pension scheme and life assurance
• Employee Assistance Programme (EAP)
• Career development and training opportunities
• Staff discounts, recognition awards, and long service rewards

About DEBRA

DEBRA is a national charity dedicated to supporting those affected by Epidermolysis Bullosa (EB)—a painful genetic skin condition. Our mission is to provide lifelong care and seek cures, guided by our values of respect, passion, care, and inclusivity.

Our Commitment

We take safeguarding seriously. All roles require a Disclosure and Barring Service (DBS) check and two satisfactory references.

We are proud to be a Disability Confident Employer, committed to creating an inclusive workplace. If you require reasonable adjustments during the recruitment process, please let us know.

We welcome applications from all backgrounds and are committed to Equality, Diversity, and Inclusion.

Ready to Lead with Purpose?

Click "Apply" today and take the next step in your retail career—where every sale helps change lives.