Store Manager

EE RETAIL; Boston; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in Boston is seeking a passionate Retail Store Manager to inspire large teams and achieve outstanding results. The ideal candidate will focus on driving revenue and customer satisfaction while developing their team. This role offers significant earning potential and a range of benefits to support career development.

Benefits

Significant earning potential through commission

24/7 access to online GP

Market-leading paid carer’s leave

Equalized family leave with full and half pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Qualifications

• History of guiding large teams to achieve outstanding results.
• Self-driven and proactive mindset.
• Talent for coaching and developing others.

Responsibilities

• Lead the team to deliver individual and team objectives.
• Drive revenue while ensuring a great customer experience.
• Communicate with stakeholders to ensure support for the store.

Skills

Team leadership

Customer service

Coaching and development

Stakeholder communication

Performance culture

Job description

Join Our Team as a Retail Store Manager!

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high‑profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self‑driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high‑performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.

As our Retail Store Manager, you’ll lead by example with exceptional customer service and creating memorable experiences. You’ll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first‑time visitors.

What’s In It for You? Below are some of the many benefits we provide here at EE

• Significant earning potential through commission, rewards, and incentives.
• 24/7 access to an online GP for you and your immediate family.
• Market‑leading paid carer’s leave.
• Equalized family leave with 18 weeks full pay and 8 weeks half pay.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Support for your career development.
• Season Ticket Travel Loan.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

About EE:

At EE, our people are the key to our success. We keep customers happy with great service and a top‑rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.

We understand that life is ever‑changing, and we offer flexibility to support your success. Whether you need full‑time, part‑time, or job‑sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.

Join us and be part of a team where you can truly make a difference!