Store Manager

Chelmsford Star Co-op; Borough of Wyre; Remote; GBP 28,000 - 36,000; Full time

Job summary

Chelmsford Star Co-op is seeking a Store Manager in the UK to lead store operations with warmth and a strong sense of community. You will build trusted relationships with customers and members, drive exceptional service, and model our cooperative values in everyday actions.

You will motivate colleagues, develop talent, and maintain high standards of safety, quality and performance. The role emphasizes engagement, empowerment, and continuous improvement across the store and wider society.

Job description

What will you be doing?

What does it mean to be a Store Manager in our stores?

Being at the heart of your community, you will truly be tuned into the needs of your customers and members, interacting in a warm and friendly manner demonstrating what our Co-operative difference means and bringing our values to life to deliver exceptional service every day.

You’ll be excited in bringing the best out in all your colleagues, recognising their unique contributions and strengths. Leading your team by example of your hard work and engaging communication, you will develop, empower and motivate them to achieve amazing things together.

Your presence and pride in your store will show through your leadership in the running of the store operation, going above and beyond to improve on performance and standards whilst ensuring the safety and security of your colleagues and customers.

Using your judgement, drive and influence, you will engage your wider operational team with your passion for Food Retail and apply your knowledge and awareness into actions which not only support your store, but the success of the wider Society.

How will I know if I am right for this role?

Being the right fit for our business means you hold a belief that engagement and empowerment of your team, demonstrated through your growth mindset, is key to motivating people in delivering common goals and aspiring targets.

As someone who strives to learn, being naturally curious of change for the better, you will put into practice your knowledge, and be personally accountable for seeking out ways to improve upon the experiences of our customers and communities, relishing the opportunity to talk with them to make sure they remain at the heart of everything we do.

We welcome applications from candidates looking for flexible job share opportunities and we can support this through the dynamic operation of our business.

Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.

Who are we?

OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. It was formed by bringing together Central Co-op, The Midcounties Co-operativeand Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values.

The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. Its footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshireand Northamptonshire; the North including Cheshire, Greater Manchester, Lancashireand Yorkshire; and the East of England, including Essex, Norfolkand Suffolk.

Why join us?

The enthusiasm and commitment of our colleagues is what keeps our customers coming back, and every role plays an important part in making a real difference each day.

As a co-operative built on the values of equity, solidarity and community, we believe our colleagues should be recognised and rewarded for the contribution they make.

That’s why we offer a competitive salary, generous holiday entitlement that increases with service, and a wide range of colleague benefits. From colleague discounts, recognition programmes and personalised learning and development opportunities to paid volunteering time and enhanced family friendly policies, we’re committed to helping our colleagues feel valued, supported and able to thrive.

Wellbeing is a priority for us, and we provide a range of benefits and support designed to help colleagues look after their physical, mental and financial wellbeing. Whatever stage of life you’re at, we’re here to help you achieve your personal and professional goals.

To learn more about our rewards and benefits, please visit Rewards and benefits - Central Coop