Store Manager

YOURS; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Yours Clothing is seeking a Store Manager to lead a busy retail team in the UK. The role focuses on driving sales, managing stock, and delivering outstanding customer service in a fast-paced environment.

Applicants should have proven senior management experience in fashion retail and a track record of exceeding targets. This is a full-time role with 5 days over 7 and requires strong leadership and communication skills.

Qualifications

• Senior management experience in retail, preferably fashion.
• Track record of exceeding sales targets.
• Proven ability to recruit, train and coach staff.

Responsibilities

• Achieve financial objectives and KPIs by analysing variances and taking corrective actions.
• Identify customer requirements by engaging with customers and stakeholders.
• Maintain store conditions and visual merchandising standards.
• Analyse sales figures and forecast future sales."
• Manage stock levels and make stock-control decisions.
• Propose ideas to increase market share.
• Ensure high levels of customer satisfaction through excellent service.
• Schedule and supervise staff to meet store requirements.
• Recruit, select and train employees; monitor performance.

Skills

Warm personality

Energy to succeed

Motivation

Results driven

Teamwork

Attendance & flexibility

Customer communication

Adaptability

Loyalty

Job description

Yours Clothing is a plus size women's wear retailer that provides the best value on the UK high street and internet. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK and Europe.

Duties and Responsibilities

• Achieve financial objectives and KPIs by analysing variances and initiating corrective actions
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Maintain outstanding store conditions and visual merchandising standards
• Analysing sales figures and forecasting future sales
• Managing stock levels and making key decisions about stock control
• Propose innovative ideas to increase market share
• Ensure high levels of customer's satisfaction through excellent service
• Complete store operational requirements by scheduling and assigning employees; following up on work results
• Maintain store staffing levels by recruiting, selecting and training employee
• Maintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results

The successfully appointed Store Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.

Skills and Experience Required:

• Warm, friendly and engaging personality
• An energy and enthusiasm to succeed
• Highly motivated and a desire to be the best
• Results Driven
• Proven ability to work well within a team and to use own initiative
• Proven record of good attendance and flexibility
• Confident and articulate when speaking to customers
• Ability to work hard and juggle changing priorities
• Ability to adapt to frequent change and a high pressure environment
• Outstanding loyalty and commitment to the business

This is Full Time role working 5 days over 7 each week